KATEENA JOUBERT
Saint Marys
Summary
Results-driven management professional recognized for building and sustaining outstanding customer relationships. Skilled in communication, organization, supply chain processes, recruitment, and training development. Demonstrated success in report analysis, problem resolution, and efficient schedule management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Resource Generalist
THE SUDDATH COMPANIES
Jacksonville
11.2023 - Current
- Maintained accurate employee data processing for hires, terminations, and job changes.
- Collaborated with managers and employees to effectively resolve HR inquiries.
- Supported performance management and onboarding processes to enhance employee integration.
- Managed background screening processes for major clients, ensuring compliance with pre-employment checks.
- Handled unemployment claims by responding to state inquiries and preparing required documentation.
- Communicated with HR directors regarding pending hearings related to unemployment claims.
- Coordinated application processes for company-sponsored scholarship programs and liaised with the scholarship committee.
Office Manager/Recruiter Manager
SATILLA TEMPS
Kingsland
04.2019 - 11.2023
- Recruited temporary and permanent office/labor positions, screened resumes, and coordinated interviews to meet client staffing needs.
- Facilitated job offers for clients and managed applicant communications to ensure a smooth hiring process.
- Proctored testing for applicants, including Microsoft Office typing and data entry assessments.
- Handled confidential pre-employment documents for drug tests, physicals, and reference checks, ensuring compliance with hiring standards.
- Managed social media accounts, including Facebook and website, by posting weekly job openings.
Operations Manager
LOWE’S
Brunswick
09.2019 - 04.2022
- Exceeded $43 million in sales objectives through analysis of sales trends and margin goals.
- Analyzed monthly expenditures to meet targets and optimize cost efficiency.
- Provided leadership during store manager's absence, ensuring operational continuity.
- Oversaw front-end practices for cashiers, online pickup, and customer service returns to enhance customer experience.
- Managed cash room operations, correcting discrepancies and upholding ethical standards.
- Ensured timely delivery of $50,000 in products to customers weekly.
- Anticipated customer flow and adjusted schedules to ensure optimal staffing levels.
- Approved weekly payroll, including paid time off and time adjustments corrections.
District Manager
MONDELEZ INTERNATIONAL
Savannah
07.2014 - 02.2019
- Achieved annual budget exceeding $20 million by analyzing sales trends and setting monthly targets for 12 direct reports.
- Oversaw operational practices to meet budget and sales goals across 125 retail grocery stores.
- Recruited, hired, and trained new sales representatives to strengthen team collaboration and performance.
- Called customers to gather information and schedule appointments for sales initiatives.
- Approved weekly payroll to ensure timely compensation for employees.
- Conducted quarterly and annual performance reviews, delivering feedback and recognition to enhance team development.
- Submitted weekly p-card expenses while organizing and leading monthly sales meetings.
- Managed vacation tracking system for 50 associates to streamline leave management.
Education
B.M.A. - Business Management
Charleston Southern University
Charleston, SCSkills
- Employee Onboarding
- Performance Management
- Data Processing
- Recruitment
- Budget Planning
- Manager Coaching and Training
- Human Resources Management
- Team Collaboration
- HRIS systems
- Relationship Building
- Talent Acquisition
Certification
AI for Work and Life from University of North Florida
Timeline
Human Resource Generalist
THE SUDDATH COMPANIES
11.2023 - Current
Operations Manager
LOWE’S
09.2019 - 04.2022
Office Manager/Recruiter Manager
SATILLA TEMPS
04.2019 - 11.2023
District Manager
MONDELEZ INTERNATIONAL
07.2014 - 02.2019
B.M.A. - Business Management
Charleston Southern University