Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Katelyn Swann

Conyers

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Preschool education leader with deep experience in early childhood development and curriculum planning. Proven ability to foster collaborative environment, guiding teams to achieve educational milestones. Strong skills in staff management, program administration, and adapting to evolving educational needs. Known for reliability, flexibility, and results-driven approach.

Experienced with implementing behavior intervention plans to support client development. Utilizes data collection and analysis to inform strategies and improve outcomes. Track record of effective communication with clients and team members to achieve therapeutic goals.

Professional behavior technician with strong skills in implementing and monitoring behavior intervention plans. Skilled in applied behavior analysis, data collection, and progress monitoring. Collaborative team member focused on achieving positive outcomes and adapting to evolving needs. Reliable and driven by results.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician (RBT)

BlueSprig Pediatrics
05.2023 - Current
  • Working with two patients each day on their BIP.
  • Following their targets with Tacts, Rec ID, Following instructions, Imitations and Fine/Gross motor skills to ensure that each child achieves success.
  • Collecting and Analyzing data
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
  • Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
  • Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
  • Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
  • Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
  • Supported client using principles of applied behavior analysis.
  • Learned specialized behavior approaches to implement behavioral strategies.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Increased client independence through the teaching of daily living skills such as self-care routines, meal preparation, and household chores.
  • Used Microsoft Office to document patient information, progress notes, and treatment plans.
  • Integrated creative problem-solving methods into therapy sessions to foster critical thinking abilities among clients facing challenges in everyday situations.
  • Adapted communication methods to meet each client's unique needs, facilitating clearer understanding and cooperation.

Teacher

Just Grow
03.2022 - 08.2022
  • Communicated daily attendance
  • Provided classroom support
  • Prepared and administered subject tests
  • Taught VPK classes
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Preschool Director

Little Geniuses LLC
10.2017 - 03.2022
  • I started as a preschool teacher. I quickly received my CDA and then my directors credential. I answer phones, schedule and perform tours for possible enrollment, I manage 50 kids and their parents and 7-8 staff members, I handle invoicing and payroll, I manage all state requirements to keep our preschool in good standing and train my staff to uphold those standards. I’m a fast learner and a quick thinker. I’m good with people. I’m very organized and good at multi-tasking. I believe that my day isn’t over until the job is done. I’m not a clock-in clock out type of employee. I find something I’m passionate about and I wanna be the best I can be.
  • Supervised teaching staff and resolved issues.
  • Collaborated with staff to create an inclusive environment, accommodating diverse learning needs.
  • Maintained compliance with state licensing regulations through diligent record keeping and routine inspections preparation.
  • Managed daily operations, ensuring efficient scheduling, budgeting, and resource allocation for optimal program performance.
  • Established school policies and communicated to staff and parents for well-coordinated and high-quality daily operations.
  • Hired and trained new preschool employees.
  • Created a safe learning environment through regular safety drills practice and adherence to established protocols during emergencies.
  • Developed strong parent-teacher relationships through effective communication and regular progress updates.
  • Organized successful fundraising events to support program enhancements and scholarships for families in need.
  • Oversaw interview and hiring process of classroom personnel for selection of high-quality teachers and staff.
  • Recruited new students for admission through marketing and events.
  • Led staff training sessions on early childhood education best practices, enhancing overall teaching quality.
  • Conducted staff evaluations and provided constructive feedback, fostering professional growth and development.
  • Increased enrollment rates by implementing targeted marketing strategies and hosting informative open house events for prospective families.
  • Provided training and professional development for teachers.
  • Enhanced preschool curriculum by incorporating hands-on activities and cooperative learning projects.
  • Evaluated educational materials and selected engaging resources to support the curriculum effectively.
  • Collaborated with other administrators to assess program and staffs' needs to develop cost-effective budgets.
  • Operated under licensing guidelines to protect health, safety and well-being of children.
  • Managed program paperwork and child records to comply with state requirements.
  • Engaged with parents and families to build positive relationships for children to thrive.
  • Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
  • Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
  • Attended professional meetings and conferences to maintain and improve professional competence.
  • Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
  • Stayed current on guidelines to maintain compliant program operations.
  • Observed and assessed classroom activities to verify conformity with quality standards.
  • Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.

Teacher

Albatross Learning Centers
05.2015 - 06.2017
  • Greeted parents at drop off and pick up, managed the classroom of children, worked well with staff members, completed assessments, filled out paperwork and always showed up on time

Sales Associate

Forever 21
10.2013 - 10.2014
  • Sorted and put away clothes, worked the cash register, greeted customers, answered any and all questions from staff and customers, answered phones and kept a positive attitude
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Collaborated with team members to achieve monthly sales targets.
  • Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Education

High school diploma -

Rockdale County High School
Conyers, GA
01.2012

No Degree - Nursing

State College of Florida
Bradenton, FL

Skills

  • Childcare
  • Toddler Care
  • Teaching
  • Early Childhood Education
  • Classroom Management
  • Curriculum Development
  • Experience with Children
  • Sales
  • English
  • Time management
  • Microsoft Outlook
  • Calendar management
  • SharePoint
  • Leadership
  • Filing
  • Office management
  • Multi-line phone systems
  • Human resources
  • Budgeting
  • Windows
  • Microsoft Access
  • Google Docs
  • Adobe Acrobat
  • Applied behavior analysis
  • Social skills development
  • Discrete trial training
  • Token economy systems
  • Staff training
  • Classroom observation
  • Policy development
  • Staff supervision
  • Policy creation
  • Special needs support
  • Staff management
  • Facility maintenance
  • Payment collection
  • Office administration
  • Personnel training
  • Budget administration
  • Admission procedures
  • Database management
  • Staff hiring
  • Administrative functions
  • Safety regulations compliance
  • Professional ethics
  • Compliance procedures
  • Enrollment procedures
  • Team collaboration
  • Documentation and recordkeeping
  • Progress monitoring
  • Interpersonal communication
  • Program development
  • Staff evaluation
  • Epi-pen use
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Relationship building
  • Parental communication
  • Team building
  • Task prioritization
  • Health and safety regulations
  • CPR certified
  • Professionalism
  • First aid certification

Certification

  • CPR/First Aid
  • August 2022 to August 2024

Assessments

  • Management & leadership skills: Impact & influence — Completed
  • February 2022
  • Choosing the most effective strategy to inspire and influence others to meet business objectives
  • Full results: Completed
  • Administrative assistant/receptionist — Proficient
  • Using basic scheduling and organizational skills in an office setting
  • Full results: Proficient
  • Work style: Reliability — Proficient
  • Tendency to be reliable, dependable, and act with integrity at work
  • Sales skills — Proficient
  • September 2022
  • Influencing and negotiating with customers
  • Medical receptionist skills — Proficient
  • December 2022
  • Managing physician schedules and maintaining accurate patient records
  • Attention to detail — Proficient
  • Identifying differences in materials, following instructions, and detecting details among distracting information
  • Early childhood development — Proficient
  • Knowledge of the development of children ages 0-3 and of ways to foster that development
  • Patient-focused care — Proficient
  • Responding to patient concerns with sensitivity
  • Customer focus & orientation — Proficient
  • Responding to customer situations with sensitivity
  • Customer service — Proficient
  • Identifying and resolving common customer issues
  • Retail customer service — Proficient
  • Responding to customer situations in a retail setting
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Timeline

Registered Behavior Technician (RBT)

BlueSprig Pediatrics
05.2023 - Current

Teacher

Just Grow
03.2022 - 08.2022

Preschool Director

Little Geniuses LLC
10.2017 - 03.2022

Teacher

Albatross Learning Centers
05.2015 - 06.2017

Sales Associate

Forever 21
10.2013 - 10.2014

High school diploma -

Rockdale County High School

No Degree - Nursing

State College of Florida

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Katelyn Swann