Katesha West
ATLANTA
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Dependable and service-focused delivery driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over several years delivers energetic approach to meeting expectations.
Punctual Delivery Driver offering several years of experience distributing products, documents and packages to customers. Versed in safely loading and unloading parcels, completing logs, and collecting appropriate payments. Familiar with GPS system operations paired with outstanding driving record.
Hardworking delivery driver with several years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with dot regulations and order verification processes. Accuracy-first approach to delivery.
Reliable Delivery Driver with background in ensuring prompt, safe delivery of goods while maintaining excellent customer service. Strengths include route planning, time management, and problem-solving skills. Previous work has made significant impact on improving efficiency and satisfaction rates for businesses served.
Reliable Delivery Driver known for productivity and efficient task completion. Possess specialized skills in route planning, time management, and safety compliance. Excel in communication, problem-solving, and adaptability, ensuring smooth delivery operations and customer satisfaction.
Overview
6
6
years of professional experience
2005
2005
years of post-secondary education
Work History
Delivery Driver
UPS Freight
ATLANTA
10.2023 - Current
- Delivered packages to residential and commercial locations efficiently.
- Operated delivery vehicles safely in various weather conditions.
- Handled package loading and unloading for timely deliveries.
- Maintained accurate delivery logs and records consistently.
- Communicated with dispatch to coordinate delivery schedules.
- Inspected vehicles for safety compliance before routes.
- Assisted in training new drivers on company procedures.
- Resolved customer inquiries regarding shipment status promptly.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Monitored fuel level throughout shift and refueled when necessary.
- Ensured accurate completion of all paperwork associated with deliveries.
Security Officer
Allied Universal Security Services
ATLANTA
04.2024 - 01.2026
- Monitored premises to ensure safety and security for employees and visitors.
- Conducted regular patrols to detect and prevent unauthorized access.
- Responded to alarms and emergencies, coordinating with local authorities when necessary.
- Maintained detailed logs of incidents, activities, and irregularities during shifts.
- Assisted in training new security personnel on protocols and procedures.
- Enforced company policies and regulations to uphold a secure environment.
- Collaborated with law enforcement during investigations as needed for support.
- Managed access control systems to monitor entry points effectively.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Confirmed visitor identification prior to granting entry into the building.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored surveillance cameras and responded to suspicious activity.
- Checked for safety hazards and took corrective action when necessary.
- Monitored premises and recorded activity in daily officer reports.
- Completed incident reports to record security or loss prevention incidents.
- Responded to alarms and conducted investigations as required.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Assisted with crowd control during large events held at the facility.
- Provided escorts for visitors as needed throughout the facility.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Reported safety hazards for remediation response.
- Observed patrons and customers to quickly address security situations.
General Warehouse Worker
Dollar General Distribution Center
ATLANTA
01.2023 - 03.2025
- Operated forklifts to move products within the distribution center.
- Managed inventory by tracking stock levels and organizing pallets.
- Maintained cleanliness and safety standards throughout the warehouse.
- Collaborated with team members to optimize workflow efficiency.
- Assisted in loading and unloading trucks for product distribution.
- Conducted regular equipment inspections to ensure proper functioning.
- Utilized handheld scanners to verify product accuracy during shipments.
- Followed company protocols for handling hazardous materials safely.
- Operated powered industrial vehicles such as order pickers, reach trucks, or electric pallet jacks safely and efficiently.
- Picked customer orders accurately according to order sheet specifications.
- Cleaned up work areas at the end of each shift to maintain a safe work environment.
- Received shipments and checked for accuracy against purchase orders.
- Loaded and unloaded trucks with pallet jacks or forklifts.
- Reported any damaged items to supervisors immediately upon discovery.
- Participated in special projects related to warehouse operations when required.
- Communicated effectively with co-workers regarding product movement within the facility.
- Utilized hand tools such as box cutters, tape guns, shrink wrap machines.
- Ensured proper handling of fragile items when receiving, storing, picking, packing, shipping and loading products into trucks.
Cherry Picker Operator
CEVA Logistics Inc.
ATLANTA
06.2020 - 03.2024
- Operated cherry picker to transport materials safely within the warehouse.
- Conducted routine inspections on equipment for safety compliance and performance.
- Collaborated with team members to optimize loading and unloading processes.
- Maintained accurate inventory records using warehouse management systems.
- Assisted in training new operators on equipment handling and safety procedures.
- Ensured proper placement of products in designated storage locations.
- Reported any equipment malfunctions to maintenance for prompt resolution.
- Followed safety protocols to minimize risks during material handling tasks.
- Sorted, organized and stacked items in warehouse.
- Loaded and unloaded materials onto pallets safely and securely using the cherry picker lift.
- Selected and transported items using forklift to complete customer orders.
- Inspected cherry pickers daily for proper functioning prior to use.
- Operated cherry picker to move, locate, relocate, and stack material in warehouse.
- Conducted inspections on equipment before each shift to ensure it was in good working order.
- Arranged items on pallets according to size and weight.
- Reported equipment malfunctions and coordinated repairs.
- Ensured compliance with safety regulations while operating the cherry picker equipment.
- Provided assistance in rearranging warehouse storage shelves as needed.
- Collaborated with peers to complete tasks quickly.
- Verified accuracy of incoming and outgoing shipments against packing slips.
- Assisted in loading and unloading goods from trucks onto pallets.
- Cleaned and maintained the forklift on a regular basis as per manufacturer's instructions.
- Loaded and unloaded trailers and trucks using picker and reach truck.
- Transported offloaded inventory to proper storage area in warehouse.
Education
Booker T Washington
ATLANTA, GASkills
- Vehicle operation
- Route navigation
- Delivery documentation
- Safety compliance
- Package handling
- Inventory management
- Customer service
- Problem resolution
- Time management
- Team collaboration
- Attention to detail
- Effective communication
- Training support
- Emergency response
- Security protocols
- Retail logistics
- Teamwork and collaboration
- Skilled forklift operator
- Shopping orders
- DOT compliance
Timeline
Security Officer
Allied Universal Security Services
04.2024 - 01.2026
Delivery Driver
UPS Freight
10.2023 - Current
General Warehouse Worker
Dollar General Distribution Center
01.2023 - 03.2025
Cherry Picker Operator
CEVA Logistics Inc.
06.2020 - 03.2024
Booker T Washington