Katherine Gates
Columbus
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Correctional Officer
Muscogee County Sheriff’s Office
10.2022 - Current
- Maintains a high level of professionalism, resiliency and dedication during high-stress, high-risk situations, ensuring the safety of all involved parties.
- Recognizes and understands all facility call signs, signals and radio codes and remains professional and direct while utilizing airtime.
- Participates on department ride-alongs during specialized details.
- Manages a workload of 60 – 350 inmates at any given time.
- Maintains a detailed and accurate security log containing officer and inmate movement, on and off the floor.
- Maintains inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduces instances of contraband by thoroughly searching inmates, cells, and common areas.
- Assists in the training of new correctional officers, providing guidance on best practices and procedures.
- Improves communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Ensures compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Accepts any additional duties as deemed necessary by leadership and command staff.
Correctional Officer
Indiana Department Of Corrections (IDOC)
02.2022 - 05.2022
- Maintained a high level of professionalism and dedication during high-stress situations.
- Recognized and understood all facility call signs, signals and radio codes and remained professional and direct while utilizing airtime.
- Performed all required census rounds and kept a running total of all offenders under personal supervision.
- Communicated with the population when there is a scheduled movement, such as a count or chow, or an unscheduled movement, such as an emergency count or a medical emergency.
- Ensured that all logbooks, count slips, informal and formal conduct reports, incident reports and any other miscellaneous paperwork was filled out completely and accurately.
- Inventoried all offender property per IDOC Policy 02-01-101 that were being released or shipped to another facility.
- Confiscated prohibited property or contraband and documented such action in accordance with IDOC Policy 01-02-101.
- Conducted a minimum of eight random searches of offender bunks, property boxes, laundry bags, and common areas per shift.
- Accepted additional assigned duties per the shift supervisor as needed.
Certifying Officer GS-06
Defense Finance and Accounting Service (DFAS)
01.2019 - 10.2021
- Analyzed invoices submitted by the U.S Army to the Electronic Data Access system (EDA) for inconsistencies against Congress approved contracts.
- Reviewed contracts and contract modifications uploaded in Wide Area Workflow (WAWF) by Army fund centers to validate that they are legal, proper and consistent with Congress approved payment policies and regulations.
- Input accurate invoices into General Fund Enterprise Business System (GFEBS) so payments may flow to the U.S Treasury for disbursement.
- Provided interface and customer support between DFAS Indianapolis Accounting and U.S Army-wide Financial Centers through processing customer inquiries.
- Communicated with external vendors to reconcile inadequacies within an uploaded contract, contract modification, purchase request and/or purchase order to ensure payments made are legal and proper and adhere to Congress approved policies and regulations.
- Communicated with internal associates to resolve DFAS caused errors to ensure payments can be processed timely and correctly.
- Prioritized invoices based on workload fluctuations on a day-to-day basis.
- Updated the Sentry Access Database with actions taken against each payment, to include date of payment, U.S Treasury confirmation numbers, status of errors being worked and points of contact for additional information.
- Selected among seasoned peers to train three new Certifying Officers to the JARCAA branch on basic regulations, research and payment procedures.
- Accepted pecuniary liability if an invoice was paid in error.
Accounts Maintenance Technician GS-05
Defense Finance and Accounting Service (DFAS)
08.2017 - 01.2019
- Conducted reoccurring and one-time queries to collect and analyze accounting records and reports utilizing Defense Cash Accountability System (DCAS), Operational Data Store (ODS), Automated Disbursing System (ADS), Intra-Governmental Payment and Collection System (IPAC), Wide Area Workflow (WAWF) and Electronic Document Access (EDA) for internal and external agencies to identify accounting deficiencies.
- Recommended corrective actions, while performing technical maintenance and providing support to management in order to meet mission requirements.
- Researched, analyzed and interpreted records related to unmatched transactions in order to balance the U.S Army budgetary ledger.
- Provided guidance and customer support to U.S Army Financial Centers through the exchange of evidentiary documentation to expedite the completion of each case.
- Processed accounting data into General Fund Enterprise Business System (GFEBS) to reconcile aged unmatched transactions (UMTs) and published the findings to the U.S Army Budgetary ledger.
- Appointed liaison between Installation Management Command (IMCOM) and DFAS Indianapolis Accounting to reconcile unmatched transactions (UMTs) for A2A Headquarters.
- Updated the TRACER database with actions taken against each unmatched transaction and next steps towards resolution.
- Conducted periodic queries within Army Knowledge Online (AKO) to supplement workload requirements.
- Provided interface and customer support between DFAS Indianapolis Accounting and U.S Army-wide Financial Centers through processing customer inquiries.
- Averaged a bi-weekly production of 567% without sacrificing quality of work, or customer satisfaction.
- Selected among peers and more seasoned coworkers to attend the first week of the Installation Management Command (IMCOM) customer workshop in order to achieve a more advanced understanding and requirements for future customer support.
- Trained four new Accounts Maintenance Technicians to the Unmatched Disbursement (UMD) branch on basic procedures, research and reconciling Unmatched Transactions (UMTs).
- Completed the DoD FM Certification Level One 23 months ahead of the mandatory completion date.
Education
Bachelor's Degree -
Ivy Tech Community College
High School Graduated -
Franklin Central High School
01.2014
Skills
- First Aid / CPR Certified
- Emergency Response Techniques
- De-Escalation Techniques
- Conflict Resolution Skills
- Stress Tolerance
- Risk Management
Certification
- Indiana Department of Correction’s Academy – Class of April 2022
- IOT Cybersecurity for DOC 2022
- Prison Rape Elimination Act (PREA) 2022
- Force Protection's Virtual SPIRIT Conference 2019
- Force Protection’s SPIRITCON 2019: CBRNE
- JS -US007-Level I Antiterrorism Awareness Training
- Insider Threat Awareness Training
- Records Management
- Business Law and Ethics
- Being an Effective Team Member
- Communicating Across Cultures
- Controlling Conflict, Stress, and Time in a Customer Service Environment
- Administrative Support: Projecting a Positive Professional Image
- Risk Management: Assessing Risk
- Risk Management: Dealing with Risk
- Risk Management: Identifying Risk
- Workplace Ethics
Systems
- Defense Cash Accountability System (DCAS)
- Operational Data Store (ODS)
- Automated Disbursing System (ADS)
- Wide Area Workflow (WAWF)
- Army Knowledge Online (AKO)
- General Fund Enterprise Business System (GFEBS)
- TRACER Access Database
- Sentry Access Database
- Enterprise Resource Planning (ERP)
- Intra-Governmental Payment and Collection System (IPAC)
- Electronic Document Access (EDA)
- IBM Cognos Impromptu Query Database
- Microsoft Outlook
- Microsoft Office applications (Access, Word, PowerPoint and Excel)
Community Service
- Rosie’s Southside Animal Shelter, 1614 W Edgewood Ave, Indianapolis, IN, 46217, March 2018, 2019
- Hospice House, Franciscan Health, 8414 Franciscan Lane, Indianapolis, IN, 46237, April 2017, 2019
References
- Jake Parsons - Edinburgh Correctional Facility - Supervisor - 317-460-9926 - japarsons@idoc.in.gov
- James Jefferson - Muscogee County Sheriff's Office - Sergeant - 706-304-7430 - jjefferson@columbusga.org
- Peter Tanasovich - Defense Finance & Accounting Service - Certifying Officer - 317-212-7220 - peter.a.tanasovich.civ@mail.mil
- Bryan Ireland - Muscogee County Sheriff's Office - Sergeant - 215-380-3586 - bireland@columbusga.org
- Ben Kessinger - Fortville Police Department - Patrol Officer - 317-997-4531 - bkessinger@fortvilleindiana.org
- Sydney Richardson - Muscogee County Sheriff's Office - Correctional Officer - 706-458-0559 - richardson.sydney@columbusga.org
- Antaevyon Burden - Muscogee County Sheriff's Office - Corporal - 706-341-6194 - burden.antaevyon@columbusga.org
- Trey Edwards - Hancock County Sheriff’s Department - Sergeant - 317-320-1168 - tedwards@hancockcoingov.org
Timeline
Correctional Officer
Muscogee County Sheriff’s Office
10.2022 - Current
Correctional Officer
Indiana Department Of Corrections (IDOC)
02.2022 - 05.2022
Certifying Officer GS-06
Defense Finance and Accounting Service (DFAS)
01.2019 - 10.2021
Accounts Maintenance Technician GS-05
Defense Finance and Accounting Service (DFAS)
08.2017 - 01.2019
Bachelor's Degree -
Ivy Tech Community College
High School Graduated -
Franklin Central High School
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