Kathleen Payne
Nicholson
Summary
Dynamic logistics professional with extensive experience at Americold Logistics, excelling in shipping and receiving operations. Proven ability in inventory management and customer service, recognized for training corporate trainers on new systems. Strong leadership skills complemented by proficiency in Microsoft Office, ensuring efficient workflow and high-quality standards in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Dock Clerk
Americold Logistics
Pendergrass
08.2021 - 11.2025
- Manage shipping and receiving operations in a cold storage facility.
- Check in/out trucks, provide BOLs, and handle customer billing and order documentation.
- Respond to driver and customer inquiries while maintaining accurate and organized records.
- Selected to train incoming corporate trainers on the company’s new logistics system.
Book Processor
Baker & Taylor
Commerce
01.2021 - 07.2021
- Processed library orders, applied mylar jackets and barcodes, and ensured accurate account handling.
- Maintained efficiency and quality control while meeting daily production targets.
Picker
Ollie’s Distribution Center
Commerce
10.2020 - 01.2021
- Selected and labeled merchandise for shipping; ensured accuracy of picked items on conveyor lines.
- Contributed to meeting warehouse quotas and maintaining workflow efficiency.
Driver
Domino’s
Covington
12.2018 - 10.2020
- Delivered orders promptly and courteously; maintained food quality during transport.
- Assisted with food preparation, order accuracy, and customer satisfaction.
Cook / Assistant Manager
Sonic Drive-In
Stone Mountain
02.2017 - 06.2018
- Managed closing operations, cash handling, and staff coordination.
- Ensured high food quality and speed of service during peak hours.
Cook / Manager
Sonic Drive-In
Nags Head
03.2014 - 06.2016
- Oversaw team operations, managed cash, and provided excellent customer service.
- Trained and supervised new staff members; maintained cleanliness and safety standards.
Education
High School Diploma -
Manteo High School
Manteo, NC06.2014
Skills
- Shipping and receiving operations
- Inventory management
- Microsoft Office proficiency
- Customer service and communication
- Order processing and billing
- Assistant management experience
- Basic math and computer skills
- Food service operations
- Warehouse safety and heavy lifting
- Team leadership and training
Languages
English, Fluent
Professional References
- Evelyn Northrup, Americold Logistics, Dock clerk/CSR, 86 Jackson Concourse, Pendergrass, GA, 30567, Co-worker for 4 years, 239-222-4777
- William Mooney, Americold Logistics, Inventory Specialist, 86 Jackson Concourse, Pendergrass, GA, 30567, Co-worker/Supervisor for 4 years, 706-362-6371
- Alexandria Harvey, Domino's Pizza, Regional Director, 4841 Hog Mountain Road, Flowery Branch, GA, 30542, Supervisor for 4 years, 770-670-1704
- Nicole Rider, Americold Logistics, Office Manager, 86 Jackson Concourse, Pendergrass, GA, 30567, Office Manager for 2 years, 706-429-3130
Personal Information
Authorized To Work: U.S.
Timeline
Dock Clerk
Americold Logistics
08.2021 - 11.2025
Book Processor
Baker & Taylor
01.2021 - 07.2021
Picker
Ollie’s Distribution Center
10.2020 - 01.2021
Driver
Domino’s
12.2018 - 10.2020
Cook / Assistant Manager
Sonic Drive-In
02.2017 - 06.2018
Cook / Manager
Sonic Drive-In
03.2014 - 06.2016
High School Diploma -
Manteo High School