Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathleen Temple

Johns Creek

Summary

Dynamic and experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

22
22
years of professional experience

Work History

Sr. Manager Data & Analytics

BioMerieux, Inc.
02.2024 - Current
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Collaborated closely with peers locally and globally to drive organizational success jointly as one cohesive unit.
  • Achieved operational excellence by streamlining processes and implementing best practices.

Associate Dir. Project Mgmt & Lab IT Operations

BioMerieux, Inc.
06.2022 - 02.2024
  • Worked effectively in fast-paced environments, collaborating cross-functionally with local & global marketing and R&D to drive customer adoption and continuous product improvement.
  • Drive the achievement of strategic Customer Service Operations priorities, including customer satisfaction and loyalty, revenue, profit and cost-controls.
  • Excellent communication skills, both verbal and written.
  • Align cross-functionally with global and regional customer facing functions to provide exceptional customer experience, improve product adoption outcomes and customer satisfaction.

Sr. Manager Field IT Operations

BioMerieux, Inc.
01.2018 - 06.2022
  • Optimized resource allocation and improved efficiency in managing projects.
  • Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.
  • Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
  • Launched comprehensive customer feedback system, leading to enhanced product features and higher customer satisfaction rates.
  • Led strategic planning sessions to align departmental goals with overall company vision, fostering cohesive growth strategy.
  • Mentored junior staff members for skill development and career progression within the organization.
  • Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
  • Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.

Sr. Field Connectivity Specialist

BioMerieux, Inc
10.2015 - 01.2018
  • Followed all company policies and procedures to deliver quality work.
  • Collaborated with cross-functional teams to achieve project goals, trending installation to go live metrics.
  • Delivered peer training and mentor new team members.
  • Coordinated with IT department to upgrade cybersecurity measures, deliver software updates, safeguarding customer data and product integrity.
  • Developed training materials to enhance staff proficiency and productivity.

Laboratory Operations Supervisor, Microbiology

Children's Healthcare of Atlanta
12.2009 - 08.2011
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.

Microbiology Technologist

Kaiser Permanente
10.2003 - 01.2010
  • Assisted in grant applications for research funding to support departmental projects exploring emerging pathogens or diagnostic technologies.
  • Enhanced laboratory efficiency by implementing standardized microbiological testing procedures.
  • Conducted comprehensive microbial identification tests using advanced molecular techniques such as PCR and sequencing.
  • Maintained high-quality control standards by conducting regular audits of equipment, reagents, and processes.
  • Conducted staff training sessions on new protocols or techniques, ensuring consistent adherence to best practices throughout the department.

Education

MBA - Leadership

Fitchburg State University
Fitchburg, MA
05-2021

Bachelor of Science - Medical Microbiology And Bacteriology

Ball State University
Muncie, IN

Skills

  • Strategic planning
  • Cross-functional collaboration
  • Training and development
  • Excellent communication
  • Customer advocacy
  • Active listening
  • Employee coaching and mentoring
  • Continuous improvement
  • Customer relationship management
  • Customer service
  • Data Privacy (GDPR, HIPAA, CCPA)

Timeline

Sr. Manager Data & Analytics

BioMerieux, Inc.
02.2024 - Current

Associate Dir. Project Mgmt & Lab IT Operations

BioMerieux, Inc.
06.2022 - 02.2024

Sr. Manager Field IT Operations

BioMerieux, Inc.
01.2018 - 06.2022

Sr. Field Connectivity Specialist

BioMerieux, Inc
10.2015 - 01.2018

Laboratory Operations Supervisor, Microbiology

Children's Healthcare of Atlanta
12.2009 - 08.2011

Microbiology Technologist

Kaiser Permanente
10.2003 - 01.2010

MBA - Leadership

Fitchburg State University

Bachelor of Science - Medical Microbiology And Bacteriology

Ball State University

Similar Profiles

CREATE PROFILE
Kathleen Temple