Kathryn Kulpa
Atlanta
Summary
Dependable worker successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in establishing rapport with regular customers, team collaboration with other employees, and resolving issues with customer complaints. Has experience tutoring other students for help in their Spanish classes from Spanish National Honors Society in high school.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager, Server
Johnny’s New York Style Pizza
05.2022 - Current
- Cooperates with coworkers to improve customer experience and manage storefront.
- Consistently exhibits calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Exercises composure under pressure and in escalated customer service scenarios.
- Cultivates warm relationships with regular customers.
- Serves food and beverages promptly with focused attention to customer needs.
Education
Bachelor Of Applied Linguistics - Minor in Spanish
Georgia State University
Atlanta, GA12.2024
Skills
- Spanish Language Tutoring
- Spanish Language Reading, Writing, Speaking
- Lesson Planning
- Teaching Grammar
- Teaching Speaking and Listening
Certification
- Teaching English as a Foreign Language Abroad Certificate - In progress
Languages
Spanish
Full Professional
Timeline
Shift Manager, Server
Johnny’s New York Style Pizza
05.2022 - Current
Bachelor Of Applied Linguistics - Minor in Spanish
Georgia State University
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