Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Kavya Raju

Atlanta

Summary

  • Extensive knowledge in retail domain and have wide experience in B2B, B2c, OMS, POS application implementations
  • Expert on business and system requirements, user acceptance testing and end user training.
  • Experienced in multiple projects for retailers in US & Canada
  • Overall 11+ years of experience in IT, out of which have 9+ years as Quality Analyst and 1+ years as Business Analyst experience.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Business Analyst

Tata Consultancy Services
02.2023 - Current

Supporting Auto parts retailer's OMS in US

  • Collaborated with stakeholders to define project objectives and criteria.
  • Functional lead for requirements around Search, Product display pages, browse and Navigation.
  • Managed requirements and solution around Order management and Inventory management.

Test Manager

Tata Consultancy Services
04.2021 - 01.2023

Enable Auto parts retailer's B2B application in SAP Hybris

  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Tracks defect metrics and steer defect triage meeting to define priority.
  • Clarifying/reviewing and analyzing software requirement/specification.
  • Co-originated user acceptance testing (UAT) with business partners.
  • Contributed in Software development life cycle phase including Requirement analysis, test planning, test case design and reviews.
  • Evaluated function, performance and design compliance of every product against design standards and customer needs.
  • Proved successful working within tight deadlines and a fast-paced environment.

Quality Assurance Lead

Tata Consultancy Services
06.2017 - 03.2021

Digital transformation projects for Auto parts retailer in US & Canada.

  • Ensured on-time product delivery through comprehensive planning of execution timelines for concurrent Marketing.
  • Functioned as QA lead within team for Agile Model Execution.
  • Integration analyst, as part of my experience tested the commerce web applications that integrated with product manager, inventory manager and order management systems (OMS).
  • Extensive knowledge on Joint Interface Agreement (JIA), used for integration testing.
  • Experience in database management systems and SQL queries for DB and Oracle database
  • Developed and maintained test scenarios for API testing.
  • Co-ordinate END to END testing and managed training to end users on developed product.
  • Performing User Accepting Testing (UAT) with Product owners.
  • Support implementation and deployment activities.
  • Involved in creating the test plans to automate the regression testing of developed product
  • Investigated variances, performed root-cause analysis and documented corrective actions to resolve complications.
  • Preparation and participation in release iteration planning.
  • Basic knowledge on Jenkins, CD/CI pipelines, selenium and BDD frameworks.
  • Streamlined the QA workflow by automating repetitive tasks, increasing overall efficiency.

Quality Analyst

Tata Consultancy Services
02.2014 - 06.2015

Sony Pictures entertainment, diversified mass media and entertainment studio.

  • Reviewed Business requirements, IT design documents and prepared test cases for all assigned project releases.
  • Highly involved in UAT, functional and regression testing.
  • Track the defect by "HP ALM Quality center" and store the details of defect discrepancies for enhanced regression testing

Developer

Tata Consultancy Services
09.2012 - 01.2014

Nielsen, information data and market measurement firm.

  • Developed object-oriented code in JAVA with accordance to company standards.

Education

Bachelor of Engineering (B.E) - Civil Engineering

Coimbatore Institute of Technology
Coimbatore

Skills

    SAP Hybris Functional Analyst

    Omni Channel Integration

    API Testing

    Mobile testing

    Strategic planning

    Release planning

    User Stories (JIRA, confluence)

    Data Analysis

    Adobe Analytics

    Agile Scrum

Certification


Product Ownership: Agile product owner role Foundations

Timeline

Business Analyst

Tata Consultancy Services
02.2023 - Current

Test Manager

Tata Consultancy Services
04.2021 - 01.2023

Quality Assurance Lead

Tata Consultancy Services
06.2017 - 03.2021

Quality Analyst

Tata Consultancy Services
02.2014 - 06.2015

Developer

Tata Consultancy Services
09.2012 - 01.2014

Bachelor of Engineering (B.E) - Civil Engineering

Coimbatore Institute of Technology
Kavya Raju