Kawaski Canty
Atlanta,GA
Summary
Dynamic and detail-oriented multi-state licensed auto claims adjuster with over 8 years of experience at State Farm, including more than 6 years specializing in ILR/FNOL. Recognized for making swift, defensible liability decisions while maintaining audit-ready files in fast-paced, high-volume environments. Committed to delivering timely and equitable outcomes while ensuring clear communication and expectations for all stakeholders. Licensed in 47 states, NPN 1854854.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Auto Initial Loss Reporting (ILR) Licensed Adjuster
State Farm Insurance
09.2018 - Current
- Capture first notice of loss and open auto claims; verify coverage, parties, and loss details; document clean, audit-ready files.
- Make initial liability decisions (0/100, 50/50, 100/0) based on statements, photos, and available reports; set expectations with all parties.
- Set up repairs and rentals; coordinate tows and storage release; refer to preferred repair networks when appropriate.
- Assign claims to downstream units (Auto Express, Estimatics, Injury, Total Loss, Subrogation) based on severity and exposure.
- Contact other carriers to open companion claims and exchange information; initiate subrogation referral when indicated.
- Order police reports, trace license plates, confirm vehicle ownership, and reconcile conflicting data.
- Send written communications to insureds, claimants, and third parties; maintain compliance with state regulations and licensing.
- Perform calmly in a high-volume environment.
Loss Reporting
State Farm Insurance
09.2016 - 09.2018
- Handled high-volume FNOL intake for auto losses; verified coverages, deductibles, and policy conditions.
- Collected accurate loss details and statements; created claim files and routed to the appropriate handling units.
- Scheduled inspections, rentals, and tows when needed; educated customers on next steps and timelines.
- Maintained documentation quality and achieved call center targets for accuracy, handle time, and customer satisfaction.
Owner & Creator
Yumzezz Skincare
04.2013 - 12.2016
- Founded and operated a skincare brand from concept to sales. Developed product formulas, packaging, and branding.
- Managed sourcing, vendor relationships, and inventory; set up e-commerce and handled order fulfillment and customer support.
- Led marketing, social media, and promotions; maintained basic compliance for product labeling and safety.
- Featured in Pregnancy & Newborn (April 2016), p. 54, item 9.
Customer Service
Comcast (now Xfinity)
01.2002 - 04.2014
- High-speed internet tech support: troubleshot modems/routers, connectivity and email issues, and performed remote provisioning.
- Cable television support: diagnosed signal and equipment issues, resolved set-top box errors, and assisted with channel packages and equipment swaps.
- Billing support: explained invoices, processed payments and adjustments, issued credits, and resolved disputes.
- Documented all interactions, followed knowledge-base procedures, and met call center targets for quality and handle time.
Education
Bachelor’s Degree -
Alabama A&M University
Huntsville, AL05.1997
Skills
- Claim opening and routing
- Repairs, rentals, and tows setup
- Comparative negligence and liability assessment (0/100, 50/50, 100/0)
- Subrogation initiation and coordination
- High-volume call handling
- Clean, audit-ready documentation
- Coverage verification
- Cross-functional handoffs (Auto Express, Estimatics, Injury, Total Loss, Subrogation)
- Claims investigation
- Decision-making
- Claims file documentation
Certification
Adjuster Licensing: Multi-state (47) active; home state Georgia; NPN 1854854.
Timeline
Auto Initial Loss Reporting (ILR) Licensed Adjuster
State Farm Insurance
09.2018 - Current
Loss Reporting
State Farm Insurance
09.2016 - 09.2018
Owner & Creator
Yumzezz Skincare
04.2013 - 12.2016
Customer Service
Comcast (now Xfinity)
01.2002 - 04.2014
Bachelor’s Degree -
Alabama A&M University
Keywords
- Auto ILR
- FNOL
- Auto Claims Adjuster
- Liability
- Subrogation
- Estimatics
- Total Loss
- Recorded Statements
- Repair Scheduling
- Rental Authorization
- Tow
- Coverage Verification
- Police Reports
- Fair Claims Practices
- Customer Communication
Similar Profiles
ANTHONY J. GRIFFITHANTHONY J. GRIFFITH
Insurance Producer at State Farm Insurance, Alleyne Insurance and Financial ServicesInsurance Producer at State Farm Insurance, Alleyne Insurance and Financial Services
Tyler StaronTyler Staron
Data Analyst at State Farm InsuranceData Analyst at State Farm Insurance
KATRINA AMOSKATRINA AMOS
Agent Team Member at State Farm InsuranceAgent Team Member at State Farm Insurance
Monet SaundersMonet Saunders
District Manager of Inside Sales at Republic National Distributing CompanyDistrict Manager of Inside Sales at Republic National Distributing Company
Samantha BostonSamantha Boston
Agricultural Commodity Consultant at Self Employed WebAgricultural Commodity Consultant at Self Employed Web