Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KAYCE JONES

Dallas

Summary

Professional with strong background in care coordination. Skilled in patient advocacy, healthcare planning, and resource management. Known for effective team collaboration and achieving measurable results. Adaptable to changing needs with robust communication and organizational skills. Reliable and focused on delivering high-quality care outcomes.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Care Coordinator

Recovery Solutions-South Florida Evaluation Treatment Center
02.2016 - 12.2025
  • Lead the recovery planning process by developing, reviewing, and updating individualized Recovery Plans.

• Interviewed individuals served to gather background information and social history
• Developed and implemented discharge plans, arranging aftercare services and community linkages

• Provided case management and connected individuals served with benefits, facility programs, and community resources
• Facilitated therapeutic activities as assigned
• Collaborated with the treatment team in the development and execution of treatment plans
• Communicated with internal and external partners to support care transitions
• Documented services and progress in a timely and accurate manner, meeting legal, contractual, and regulatory standards

  • Developed and maintained relationships with community partners to facilitate patient access to services.
  • Conducted intake assessments, gathering comprehensive patient information for effective care planning.
  • Used company software and databases to maintain records of services performed and patient conditions.

Registered Behavior Technician

Family Behavior Therapy
10.2019 - 12.2025
  • Provided1:1 ABA therapy in-home settings, school, and community-based environments.
  • Performed data collection, graphing, and progress of client’s progress.
  • Supported and assisted with completion of day-to-day clinical tasks and activities in accordance with treatment plan goals and objectives.
  • Applied basic working knowledge and understanding of each client's cumulative learning and developmental goals and objectives.
  • Facilitated family training sessions to promote consistency in behavior management at home.
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
  • Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
  • Implemented individualized treatment plans to support clients in achieving behavioral goals.
  • Monitored client progress and documented data for analysis and reporting.

Mental Health Technician

Recovery Solutions-South Florida Evaluation Center
08.2010 - 02.2016
  • Monitored patient behavior and reported changes to healthcare team.
  • Assisted in developing and implementing individualized treatment plans.
  • Provided support during crisis interventions, ensuring patient safety.
  • Facilitated group therapy sessions, promoting peer engagement and communication.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
  • Took and monitored vital signs, administered medications, and managed patient behavior.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.

Education

Associate of Applied Science - Medical Assistance

City College of Miami
Miami, FL

Bachelor of Science - Business Administration And Management

City College of Miami
Miami, FL

Skills

  • Case management
  • Documentation
  • Patient advocacy
  • Medical terminology understanding
  • Multidisciplinary team collaboration
  • Care planning
  • Interdepartmental collaboration
  • HIPAA compliance
  • Certified in CPR/AED
  • Basic life support for health care providers

Certification

  • CPR/BLS #255416178323
  • Registered Behavior Technician #19-101708

Timeline

Registered Behavior Technician

Family Behavior Therapy
10.2019 - 12.2025

Care Coordinator

Recovery Solutions-South Florida Evaluation Treatment Center
02.2016 - 12.2025

Mental Health Technician

Recovery Solutions-South Florida Evaluation Center
08.2010 - 02.2016

Associate of Applied Science - Medical Assistance

City College of Miami

Bachelor of Science - Business Administration And Management

City College of Miami
KAYCE JONES