K'Dion (KayDee) Parchment
Decatur
Summary
Fun and entertaining bartender with strong interpersonal talents and POS system proficiency. Comfortable working independently and collaborates well with coworkers and supervisors. Makes quick and quality customer service and business decisions within fast-paced, high-volume environment. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
6
6
years of professional experience
Work History
Bartender
Daiquiri Factory
09.2024 - 05.2025
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar to prepare for operation.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
Bartender
Wylie & Rum
01.2023 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server/Bartender
Houston's
03.2021 - 12.2023
- Greeted guests promptly, shared daily specials and collected drink orders to offer superior service.
- Assisted guests with making menu choices and took note of special requests.
- Trained new servers in restaurant procedures and customer service standards.
- Used POS system to accurately input orders and process payments.
- Engaged customers in friendly conversation to boost satisfaction and restaurant loyalty.
- Memorized menu items, recipes and daily specials to answer questions and make recommendation to customers.
- Completed opening and closing checklists according to set standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cleaned counters, dishes, glassware, utensils and floors to maintain clean, sanitary bar and storage areas.
Server/Bartender
Taco Mac
11.2019 - 02.2021
- Greeted guests promptly, shared daily specials and collected drink orders to offer superior service.
- Fostered fun atmosphere and family-style work environment consistent with company brand.
- Memorized menu items, recipes and daily specials to answer questions and make recommendation to customers.
- Took orders, made drinks and provided refills for guests.
- Cultivated warm relationships with regular customers.
- Greeted all guests with smile and friendly welcome.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
Bachelor of Science - Physics
Georgia State University
Atlanta, GA12.2024
High School Diploma - undefined
Ola High School
Mcdonough, GA05.2012
Skills
- Liquor and wine service
- Dish preparation
- Food delivery
- Bar restocking
- Cocktail list development
- Recipe and menu memorization
- Payment processing
- Order management
- Suggestive selling
- Mixology
- Safe food handling
- Wine and liquor knowledge
- Customer service
- Prepare cocktails
- Pair food and wine
- Monitor alcohol service
- Promote sales
Timeline
Bartender
Daiquiri Factory
09.2024 - 05.2025
Bartender
Wylie & Rum
01.2023 - 08.2024
Server/Bartender
Houston's
03.2021 - 12.2023
Server/Bartender
Taco Mac
11.2019 - 02.2021
High School Diploma - undefined
Ola High School
Bachelor of Science - Physics
Georgia State University
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