Kayla Allen
Snellville
Overview
3
3
years of professional experience
Work History
Delivery Driver
Kroger Fulfillment Center
01.2025 - 01.2026
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Delivery Driver
Amazon
03.2024 - 08.2024
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times.
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Managed multiple deliveries daily while adhering to strict schedules and deadlines.
Sales Associate
RaceTrac
07.2023 - 04.2024
- Supported inventory management by restocking shelves and conducting regular stock counts.
- Handled customer complaints professionally, providing solutions to enhance service quality.
- Participated in training new staff on operational procedures and customer service best practices.
- Monitored store security protocols to minimize losses and ensure a safe shopping environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Sales Associate
Loves Travel Stop
05.2023 - 07.2023
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained cleanliness and organization of store displays, promoting effective merchandising strategies.
- Collaborated with team members to meet sales goals and improve customer satisfaction ratings.
Education
Associate of Applied Business - Accounting
Denmark Technical College
Denmark, SCSkills
- Route optimization
- Package handling
- Customer service
- GPS navigation
- Time management
- Problem resolution
- Communication skills
- Team collaboration
- Inventory management
- Customer relationship building
- Dependable and reliable
- Punctual and reliable
Counseling Information
Business Major with 4 years of experience in problem-solving, time management, and team collaboration. Demonstrates strong customer engagement skills, contributing to enhanced satisfaction and streamlined processes. Eager to leverage analytical skills and industry knowledge to provide insightful sports analysis.
Accomplishments
- Maintained consistent and on-time delivery record with Number% of all orders arriving on time or ahead of schedule.
Timeline
Delivery Driver
Kroger Fulfillment Center
01.2025 - 01.2026
Delivery Driver
Amazon
03.2024 - 08.2024
Sales Associate
RaceTrac
07.2023 - 04.2024
Sales Associate
Loves Travel Stop
05.2023 - 07.2023
Associate of Applied Business - Accounting
Denmark Technical College