Kayla Brown
Zebulon,Ga
Summary
Dedicated employee with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
S&J Industrial Supply
2022.07 - 2024.05
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Patient Care Technician
Kroger Little Clinic
2021.03 - 2021.09
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
Medical Transporter
Northeast Georgia Medical Center
2019.03 - 2020.04
- Assisted patients in maintaining personal belongings during transport, ensuring all items were returned to them upon arrival at their destination.
- Facilitated efficient communication between medical staff and patients, addressing any concerns or questions during the transport process.
- Increased safety awareness among colleagues by promoting proper lifting techniques and body mechanics during patient transfers.
- Improved patient satisfaction with prompt and courteous transport services, assisting with wheelchair or stretcher usage as needed.
Guest Service Representative
Northeast Georgia Medical Center
2015.04 - 2019.03
- Collects, corrects, and updates menus according to physician orders and nutrition.
- Greet patients and informs of menu selection according to diet and processes in timely fashion.
- Communicate in a responsive manner to personnel in other departments to ensure quality patient care.
- Prepare menus for distribution, tally, and reviews for completeness; brings any problems to attention of clinical staff.
- Assist in the delivery of patient’s meal trays, and food items to the assigned areas within the hospital.
Education
High School Diploma -
West Hall High School
Oakwood, GA05.2014
Skills
- Customer Service
- Time Management
- Listening Skills
- Sensitive information handling
- Guest Relations
- Telephone Etiquette
- Appointment Scheduling
- Problem-solving skills
- Verbal and written communication
- Hospitality services
Timeline
Front Desk Receptionist
S&J Industrial Supply
2022.07 - 2024.05
Patient Care Technician
Kroger Little Clinic
2021.03 - 2021.09
Medical Transporter
Northeast Georgia Medical Center
2019.03 - 2020.04
Guest Service Representative
Northeast Georgia Medical Center
2015.04 - 2019.03
High School Diploma -
West Hall High School
Similar Profiles
Anthony MundellAnthony Mundell
Warehouse Worker at Tri-State Industrial SupplyWarehouse Worker at Tri-State Industrial Supply
William CarltonWilliam Carlton
Assistant Sales Manager at Ace Industrial Supply Inc.Assistant Sales Manager at Ace Industrial Supply Inc.
Bria MarthBria Marth
Packer Associate at MSC Industrial SupplyPacker Associate at MSC Industrial Supply