Kayla Chandler
Gainesville
Summary
Customer-focused Front of House Team Member with extensive experience in food service operations. Demonstrates exceptional listening skills and memory to effectively engage customers and promote menu options. Proven ability to excel in fast-paced environments while maintaining high standards of service quality and efficiency. Committed to delivering positive and memorable customer experiences through strong multitasking and time management skills.
Overview
3
3
years of professional experience
Work History
FOH Lead
Super Chix
Gainesville
01.2025 - Current
- Trained new team members on operational procedures and service standards.
- Supervised front of house staff to ensure high-quality customer service.
- Coordinated customer orders and maintained accurate order processing systems.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Maintained cleanliness and organization of dining area for guest comfort.
- Greeted customers and answered questions about menu items.
- Ensured compliance with all health and safety regulations.
- Managed cash register operations during peak hours of business.
- Balanced daily receipts and prepared bank deposits in accordance with established accounting protocols.
Front of House Employee
Chick Fil A
Gainesville
01.2023 - 10.2023
- Greeted customers warmly upon arrival and ensured a friendly atmosphere.
- Handled customer orders accurately and efficiently at the counter.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Cashier
Publix
Gainesville
03.2022 - 10.2022
- Processed customer transactions efficiently and accurately.
- Maintained cleanliness and organization of checkout area.
- Operated cash register and handled payment processing.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
Education
BBA - Finance
University of North Georgia
Oakwood, GA05-2028
High School Diploma -
Georgia Cyber Academy
Atlanta, GeorgiaSkills
- Financial analysis
- Customer service
- Employee training
- Food safety
- Team management
- Cash handling
- Greeting guests
- Allergy awareness
- Payment processing
- Professional demeanor
- Multitasking capacity
- High volume dining
- Exceptional communication
- Strong leadership
- Open-close procedures
- Professional appearance
- Social perceptiveness
- Order taking
- Point of sale systems
- Food safety understanding
Languages
English
Full Professional
References
References available upon request.
Timeline
FOH Lead
Super Chix
01.2025 - Current
Front of House Employee
Chick Fil A
01.2023 - 10.2023
Cashier
Publix
03.2022 - 10.2022
BBA - Finance
University of North Georgia
High School Diploma -
Georgia Cyber Academy
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