Kayla Dean
Dublin
Summary
Proven team player and adept multi-tasker, I excelled at Linda's Emporium by enhancing customer engagement and streamlining financial transactions, significantly fostering repeat business. Skilled in customer service and problem-solving, I thrive in dynamic environments, consistently delivering exceptional results and maintaining high accuracy in all tasks.
Overview
12
12
years of professional experience
Work History
Sales Associate
Linda's Emporium
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Specimen Collector
Drug and Alcohol Testing of Middle Georgia
08.2022 - 03.2024
- Maintained compliance with regulatory standards by staying current on industry best practices and adhering to established protocols.
- Reduced patient wait times with effective scheduling and streamlined specimen processing techniques.
- Assisted in the training of new Specimen Collectors, fostering a team-oriented work environment focused on quality patient care.
- Printed results reports and submitted for review.
Sales Associate
Jet Foods
01.2018 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Cashier
Sonny's BBQ
03.2013 - 05.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
GED -
Oftc
Dublin,ga05-2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Excellent people skills
Timeline
Sales Associate
Linda's Emporium
09.2024 - Current
Specimen Collector
Drug and Alcohol Testing of Middle Georgia
08.2022 - 03.2024
Sales Associate
Jet Foods
01.2018 - 09.2021
Cashier
Sonny's BBQ
03.2013 - 05.2016
GED -
Oftc
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