Quick learner who trained new team members with adequate multitasking skills. Strong customer service and phone etiquette. Able to handle high stress situations with ease and respects authority and coworkers.
Overview
6
6
years of professional experience
Work History
Togo Specialist
Cracker Barrell
02.2020 - 04.2025
Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
Operated cash register to accept cash, debit and credit card payments from customers.
Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
Adapted quickly to new technology platforms for online ordering and delivery services integration.
Team Member
Chick-fil-A
05.2019 - 01.2020
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.