Kayla Grier
Senoia
Summary
Innovative Senior Brand Ambassador known for high productivity and efficient task completion. Specialize in strategic brand positioning, market trend analysis, and customer engagement strategies. Excel using communication skills, adaptability, and team collaboration to drive brand awareness and loyalty.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Sr. Brand Ambassador
American Eagle Outfitters, Inc
Peachtree City
10.2024 - Current
- Recommended, selected and helped locate merchandise based on guest needs and desires.
- Effectively built relationships with both established and potential customers.
- Increased sales and brand awareness through face-to-face marketing.
- Trained new brand ambassadors, sharing best practices and brand values.
- Designed engaging visual displays to enhance product presentation and customer experience.
- Processed incoming product of clothing shipments accurately and efficiently. Sensor items properly to be sold onto sales floor.
- Operate customers orders- ship out customers orders.
Assistant Store Manager
Hibbetts Sports
Peachtree City
07.2023 - 08.2024
- Assisted in daily store operations and staff management at a leading sporting goods retailer.
- Coordinated inventory management and visual merchandising to enhance product presentation.
- Trained and mentored new team members on customer service standards and sales techniques.
Style Team Member
Target
Nashville
08.2022 - 12.2022
- Unload shipment onto sales floor.
- Styled merchandise to enhance visual appeal and attract customer attention.
- Collaborated with team members to maintain organized and appealing displays.
- Participated in inventory management to ensure stock availability and accuracy.
- Adapted to changing trends by updating displays and merchandising strategies regularly.
- Maintained cleanliness and organization of the style area to promote a positive shopping experience.
- Assisted customers with selecting clothing and accessories to match their style needs.
- Set up mannequins with fashionable outfits to help promote upcoming styles and collections.
Cashier
Ingles
Covington
08.2021 - 06.2022
- Processed customer transactions efficiently at busy checkout lanes.
- Maintained accurate cash drawer and handled cash securely.
- Assisted customers with inquiries and provided product information.
- Scanned items quickly while ensuring pricing accuracy.
- Collaborated with team members to maintain store cleanliness.
- Managed returns and exchanges according to store policy.
- Trained new cashiers on register operations and customer service standards.
- Resolved customer complaints calmly to ensure satisfaction during transactions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
Cashier/Customer Service
Subway
Covington
05.2020 - 09.2021
- Maintained cleanliness and organization of the dining and food preparation areas.
- Processed customer transactions efficiently and accurately at a fast-paced sandwich shop.
- Assisted in managing inventory levels through regular stock checks and ordering supplies.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Handled cash register operations, including opening and closing procedures.
- Educated customers on menu items and promotions to enhance their dining experience.
- Trained new employees on cash handling procedures and customer service standards.
Assistant packer
Supply Chix
Covington
04.2020 - 05.2020
- Packed products efficiently for timely distribution to clients.
- Inspected items for quality and accuracy before sealing packages.
- Organized inventory for easy access and streamlined packing processes.
- Maintained a clean and safe work environment in the packing area.
- Labeled boxes, crates, and other containers accurately.
- Assembled customer orders from stock and packed items in boxes.
- Verified labels for appropriate order numbers and item specifications.
Education
N/A - Marketing
West Georgia Technical College
Newnan, GA 08.2023 - 06.2025
N/A - Pre-Veterinary
Tennessee State University
Nashville, TN 08.2021 - 02/2023
High school diploma -
Newton High School
Covington, GASkills
- Cashiering
- Store Management Experience
- Retail Sales
- Inventory Control
- Assistant Manager Experience
- Sales
- Cash Handling
- Customer Service
- Retail Management
- Communication skills
- Merchandising
- Stocking
- Leadership
- Food Service
- Visual merchandising
- Employee training
- Relationship building
- Problem solving
Timeline
Sr. Brand Ambassador
American Eagle Outfitters, Inc
10.2024 - Current
N/A - Marketing
West Georgia Technical College
08.2023 - 06.2025
Assistant Store Manager
Hibbetts Sports
07.2023 - 08.2024
Style Team Member
Target
08.2022 - 12.2022
N/A - Pre-Veterinary
Tennessee State University
08.2021 - 02/2023
Cashier
Ingles
08.2021 - 06.2022
Cashier/Customer Service
Subway
05.2020 - 09.2021
Assistant packer
Supply Chix
04.2020 - 05.2020
High school diploma -
Newton High School