Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla Hodgin

Lizella

Summary

Dynamic and dedicated cashier with a proven track record at Lowe's Home Improvement, excelling in customer service and cash handling. Known for maintaining composure in high-pressure situations while resolving customer complaints effectively. Committed to achieving sales targets and ensuring a clean, welcoming environment for all patrons.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cashier

Taco Bell
05.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and assisted with transactions
  • Maintained a clean work space, kept materials fully stocked, and kept dining room clean and safe for customers
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer Service Cashier

Lowes Home Improvment
02.2021 - 05.2023
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Cashier

PetSmart Charities
10.2017 - 08.2019
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Used handheld devices to make accurate counts on products
  • Kept the store clean and shelves fully stocked at all times

Education

Rutland Highschool
Macon, GA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cash register operation
  • Order taking
  • Product restocking
  • Refunds and exchanges

Certification

CPR certified

Timeline

Cashier

Taco Bell
05.2025 - Current

Customer Service Cashier

Lowes Home Improvment
02.2021 - 05.2023

Cashier

PetSmart Charities
10.2017 - 08.2019

Rutland Highschool
Kayla Hodgin