Kayla Lloyd
Kennesaw
Summary
Results-driven and detail-oriented professional with a Bachelor’s degree in Business Administration, seeking an administrative position to leverage strong organizational, communication, and problem-solving skills. Proven ability to manage multiple tasks efficiently, maintain accurate records, and support daily office operations in fast-paced environments. Proficient in Microsoft Office Suite, data entry, scheduling, and customer service, with a commitment to professionalism and confidentiality. Eager to contribute to team success while ensuring smooth and efficient administrative processes.
Overview
9
9
years of professional experience
Work History
After-School Teacher
International Charter School of Atlanta
Alpharetta, GA
08.2025 - Current
- **Facilitated engaging after-school activities that promoted teamwork and social skills among students.**
- **Maintained compliance with school policies and regulations while fostering a safe and inclusive environment for all students.**
- Observed and monitored children's play activities to promote healthy, safe environment.
- **Monitored student behavior and academic progress, implementing interventions to support individual learning needs.**
- **Collaborated with parents and teachers to develop personalized learning plans for students requiring additional support.**
EVENT COORDINATOR
College Girls Rock
Kennesaw, GA
08.2022 - 04.2025
- Managed event planning and execution using strong attention to detail and communication skills.
- Oversaw event day tasks and responded to last-minute changes and challenges.
- Resolved any issues that arose during events in a professional manner while maintaining composure under pressure.
- Communicated regularly with participants throughout the duration of each event project cycle.
- **Developed event timelines and checklists to streamline planning processes and improve team performance.**
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
MANAGER
MOD Pizza
Kennesaw, GA
09.2021 - 03.2025
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
- Oversaw multiple projects simultaneously and ensured tasks were efficiently completed.
- Enforced work practices and procedures to reduce workplace safety and health hazards.
- **Implementation of Staff Performance Metrics**: Regularly assess employee performance through established metrics to promote accountability and development.
MARKETING INTERN
Kennesaw State Athletics Department
Kennesaw, GA
09.2023 - 05.2024
- Developed and implemented marketing strategies to drive customer acquisition, engagement, and retention.
- Worked closely with team, gaining knowledge of day-to-day processes and duties.
- Assisted in developing brand messaging that resonates with target audiences.
- **Coordinated promotional events that increased attendance at athletic competitions through targeted outreach efforts.**
- **Assisted in managing sponsorship agreements, ensuring compliance with branding guidelines and deliverables.**
ASSISTANT MANAGER
Zaxbys
Warner Robins, GA
06.2017 - 08.2020
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Resolved customer complaints and handled refunds and returns to promote satisfaction.
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
- Coached and mentored new employees on company policies and procedures.
- Established clear communication channels between staff members to ensure smooth workflow throughout the store.
- Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs.
- Interviewed potential job candidates and made hiring recommendations to general manager.
- Organized company merchandise and displays to increase brand awareness and product sales.
Education
Bachelor of Business Admin. - Marketing
Kennesaw State University
Kennesaw, GA, US05-2025
Certification - Medical Assistant
Lincoln College of Technology
Marietta, GA10-2026
Skills
- Planning Events
- Staff Training
- Staff Supervision
- Customer Engagement
- Microsoft Tools
- Staff Development
- Time Management
- File organization
- Computer proficiency
- Scheduling
- Filing
- Recordkeeping
- Verbal communication
Timeline
After-School Teacher
International Charter School of Atlanta
08.2025 - Current
MARKETING INTERN
Kennesaw State Athletics Department
09.2023 - 05.2024
EVENT COORDINATOR
College Girls Rock
08.2022 - 04.2025
MANAGER
MOD Pizza
09.2021 - 03.2025
ASSISTANT MANAGER
Zaxbys
06.2017 - 08.2020
Bachelor of Business Admin. - Marketing
Kennesaw State University
Certification - Medical Assistant
Lincoln College of Technology