Kayla Moultrie
Buford
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Stars And Strikes Family Entertainment Center
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Assistant Group Supervisor
Methodist Services
06.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced team productivity by implementing efficient scheduling and task delegation strategies.
Daycare Assistant Teacher
ADLC Dayas
01.2023 - 06.2023
- Assisted in the development of group goals and objectives to ensure positive outcomes.
- Facilitated team meetings to discuss progress, issues, and
- Provided guidance and support to subordinates to enhance their performance
- Conducted frequent evaluations of staff members' work performance
- Developed strategies for improving overall team productivity
- Assisted in developing and implementing age-appropriate activities for children to learn new skills
- Monitored children's behavior, providing guidance and direction when necessary
- Provided a safe, secure and nurturing environment for the children
Crew Member
Wingstop
09.2021 - 10.2022
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
Crew Member
McDonald's
01.2020 - 01.2021
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
Education
High School Diploma -
Mastery Co-Get Campus
Philadelphia, PA06.2023
Medical Assistant
Gwinnett College
GA01-2026
Skills
- Health and Safety Procedures
- Group and Individual Instruction
- Verbal and Written Communication
- Issue Resolution
- Relationship Building
- Production Management
- Staff Management
- Academic Advisement
- Performance Monitoring
- Menu memorization
- Professional appearance
- Safe food handling
- Service prioritization
- Cleanliness standards
- Customer service
- Memory retention
- Hospitality service expertise
- Guest engagement
- Cash handling
- Exceptional customer service
- Strong work ethic
Certification
Alcohol serving permit
Timeline
Server
Stars And Strikes Family Entertainment Center
08.2024 - Current
Daycare Assistant Teacher
ADLC Dayas
01.2023 - 06.2023
Crew Member
Wingstop
09.2021 - 10.2022
Assistant Group Supervisor
Methodist Services
06.2021 - Current
Crew Member
McDonald's
01.2020 - 01.2021
High School Diploma -
Mastery Co-Get Campus
Medical Assistant
Gwinnett College
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