Summary
Overview
Work History
Skills
Education
Timeline
Generic

Kayla Rardon

Newnan

Summary

Dynamic and results-oriented professional with extensive experience in customer service and team management, notably at Kroger. Skilled in problem resolution and employee motivation, I excel in creating positive customer experiences and fostering a motivated team environment. Demonstrated ability to enhance operational efficiency and customer satisfaction.

Overview

9
9
years of professional experience

Work History

Cleaning Business

Myself
02.2021 - 02.2022

Outside of retail, I owned a cleaning business cleaning homes. I would book my clients appointments and then cleaned what they needed cleaned. Making sure clients were satisfied.

E-commerce Lead Supervisor Grocery Pick Up

Kroger
02.2017 - 11.2020

I lastly was the lead supervisor in Grocery Pick Up department. Making phone calls for returns, making sure the orders were picked correctly. Also price adjusting items! I always put the customers first and want to make sure they are satisfied and happy.

Accounting Assistant

Kroger
01.2016 - 02.2017

I also worked accounting dealing with counting money and doing money drops.

Customer Service

Kroger
01.2013 - 02.2015

I managed customer service taking phone calls, problem-solving, taking returns. Also

doing money, orders, and Western Union.

Skills

  • Team management
  • Motivational techniques
  • Employee engagement
  • Priority management
  • Complex Problem-solving
  • Training and mentoring
  • Decision-making
  • Employee motivation
  • Customer service
  • Computer skills
  • Problem resolution
  • Positive attitude
  • Problem-solving

Education

Northgate
Newnan, GA

Timeline

Cleaning Business

Myself
02.2021 - 02.2022

E-commerce Lead Supervisor Grocery Pick Up

Kroger
02.2017 - 11.2020

Accounting Assistant

Kroger
01.2016 - 02.2017

Customer Service

Kroger
01.2013 - 02.2015

Northgate
Kayla Rardon