KAYLA SUMNER
Swainsboro
Summary
Detail-oriented clerical specialist skilled in electronic health records and document management. Committed to maintaining patient record accuracy and optimizing office operations.
Overview
21
21
years of professional experience
Work History
Clerical Specialist
MEDICAL CENTER,LLC
Dublin
04.2016 - Current
- Managed patient records in electronic health record systems, enhancing access for medical staff.
- Converted physical documents into electronic format, ensuring long-term preservation and accessibility.
- Operated standard office equipment, including copiers, printers, and fax machines.
- Managed incoming calls to ensure efficient communication. and routed inquiries to appropriate departments.
- Directed incoming calls and routed inquiries to appropriate departments.
- Reviewed files and records to provide timely information and address requests efficiently.
Medical Receptionist
CANCER CENTER OF MIDDLE GA
Dublin
07.2014 - 10.2015
- Managed appointment schedules and coordinated patient flow efficiently.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Checked patients in and out for appointments and collected co-payments.
- Collected and verified patient insurance information for billing accuracy.
- Processed patient referrals and scheduled follow-up appointments effectively.
- Welcomed patients with friendly greetings at reception. and ensured a smooth check-in process.
- Responded to incoming phone calls, assisting with inquiries. promptly, providing accurate information to callers.
Medical Assistant
DR. MANUEL VEGA
DUBLIN
03.2013 - 07.2014
- Facilitated patient intake by accurately collecting medical histories and vital signs.
- Measured vital signs, prepared patients for examinations, and took comprehensive medical histories.
- Supported physicians during examinations and procedures, maintaining sterile environments.
- Streamlined ordering of medical supplies and monitored inventory to enhance clinic operations.
- Ensured cleanliness of examination rooms and stocked necessary supplies to maintain patient readiness.
- Communicated patient messages to physicians regarding concerns, updates, or refill requests to facilitate timely care.
- Relayed patient messages to physicians regarding concerns, updates, or refill requests.
Medical Records Clerk
Dublin Internal Medicine Inc.
Dublin
01.2006 - 08.2008
- Processed medical charts and documents for timely patient care support.
- Maintained accurate patient records and file organization for efficient access.
- Assisted staff with retrieving and updating electronic health records systems.
- Coordinated record requests and ensured proper documentation handling procedures.
- Processed incoming medical records requests.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Entered data into electronic health record systems.
- Executed scanning of incoming documents for accurate digital records.
- Scanned incoming documentation.
- Trained new clerks on record management practices and software tools.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA01-2005
Skills
- Electronic health records
- Data management
- Records organization
- Data entry
- Scheduling coordination
- Scheduling appointments
- Patient interaction
- Payment processing
- Appointment management
- Billing coordination
Timeline
Clerical Specialist
MEDICAL CENTER,LLC
04.2016 - Current
Medical Receptionist
CANCER CENTER OF MIDDLE GA
07.2014 - 10.2015
Medical Assistant
DR. MANUEL VEGA
03.2013 - 07.2014
Medical Records Clerk
Dublin Internal Medicine Inc.
01.2006 - 08.2008
High School Diploma -
Penn Foster Career School