Kaylee Cowart
Statham
Summary
Confident individual with strong problem-solving, multitasking, and organizational strengths. Brings reliability and a positive demeanor to all tasks, eager to support team goals and contribute to workplace success while offering positive and welcoming demeanor well-suited for customer interactions and service roles. Brings ability to quickly learn and adapt to front of house operations and point-of-sale systems.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Chick-fil-A
Bethlehem, GA
05.2024 - 07.2024
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with order preparation and accuracy to ensure customer satisfaction.
- Maintained cleanliness and organization of front-of-house areas during shifts.
- Handled cash transactions accurately and efficiently at the register.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Established welcoming atmosphere by greeting each guest warmly.
Online Grocery Associate
Walmart
Loganville, GA
03.2023 - 10.2023
- Assisted customers with online grocery orders, ensuring accuracy and prompt delivery.
- Collaborated with team members to maintain stock levels and product availability.
- Operated handheld devices for inventory management and order processing.
- Organized products in accordance with company standards for easy access and visibility.
- Implemented safety protocols during order fulfillment to ensure customer satisfaction.
- Adapted quickly to changes in processes and technology to enhance workflow productivity.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Strong work ethic
- Customer service
- Problem-solving
- Positive demeanor
- Multitasking and organization
- Attention to detail
- Cash handling proficiency
- Order accuracy
- Maintaining displays
- Flexible scheduling
- Customer engagement
- Complaint resolution
Timeline
Front of House Employee
Chick-fil-A
05.2024 - 07.2024
Online Grocery Associate
Walmart
03.2023 - 10.2023
High School Diploma -
Penn Foster Career School