Kayleigh Jackson
Duluth,GA
Summary
Personable and compassionate, with strong desire to provide high-quality care and support. Understanding of unique needs of elderly individuals and well-versed in basic caregiving tasks, including medication management and daily living assistance. Dedicated to enhancing well-being and comfort of those under care.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lash Artist & Wax Specialist (esthetician)
Salon 311/The Lash Pad
01.2021 - Current
- I am sole owner of The Lash Pad 2020-current
- My job includes: servicing clients, booking appointments, social media, checking clients out, cleaning my area, inventory
- Maintained proper sanitation, sterilization, and safety procedures to ensure a safe and healthy environment for both clients and staff.
- Received regular positive feedback from clients regarding professionalism, skill set, and quality of work provided.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Elderly Caretaker
Self-employeed
09.2023 - Current
- Provided transportation for medical appointments, social outings, and errands as needed, enhancing overall mobility and engagement in community activities.
- Assisted clients with daily living tasks, maintaining their dignity and independence while ensuring their comfort and wellbeing.
- Prepared nutritious meals tailored to specific dietary requirements while accommodating personal preferences, supporting optimal health outcomes for clients with various medical conditions.
- Developed strong relationships built on trust with both clients and their families through exceptional communication skills and genuine empathy.
Customer Service/Inside Sales Representative
Palm Beach Tan
01.2021 - 12.2021
- My job included: assisting both manager and customers as they arrived, cleaning and making sure the tanning salon was ready for inspection any day, learning of products and how to sell certain things the right way
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
- Set up new accounts, established customer credit and set up payment methods.
Assistant / Front Desk
Salon 124
01.2018 - 01.2021
- Support, assistance, and advice provided by a company to its customers before, during, and after purchasing a product or service
- It involves addressing customer inquiries, resolving issues, offering guidance, and ensuring a positive experience to build customer satisfaction and loyalty
- Answered several incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
Education
Associate of Applied Science -
Gwinnett Technical College
Lawrenceville, GA02.2025
Esthetician License -
Lanier Technical College
Gainesville, GA08-2023
Some College (No Degree) -
University of North Georgia
Gainesville, GAHigh school diploma -
Mill Creek High School
Hoschton, GA01.2018
Skills
- Personal assistance
- Medical appointment coordination
- Behavioral management
- Social interaction
- Medication management
- Active listening
- Critical thinking
- Attention to detail
- Work ethic and integrity
- Patience and empathy
- CPR Certified
Certification
- First Aid Certification - American Red Cross or St John Ambulance.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
Timeline
Elderly Caretaker
Self-employeed
09.2023 - Current
Lash Artist & Wax Specialist (esthetician)
Salon 311/The Lash Pad
01.2021 - Current
Customer Service/Inside Sales Representative
Palm Beach Tan
01.2021 - 12.2021
Assistant / Front Desk
Salon 124
01.2018 - 01.2021
- First Aid Certification - American Red Cross or St John Ambulance.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
Associate of Applied Science -
Gwinnett Technical College
Esthetician License -
Lanier Technical College
Some College (No Degree) -
University of North Georgia
High school diploma -
Mill Creek High School
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