Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kayli Hamby

Canton

Summary

Dynamic Restaurant Manager with a proven track record at Saporitos, excelling in team management and customer engagement. Enhanced operational efficiency and staff performance, leading to improved service quality. Skilled in inventory control, I fostered a positive dining experience, resulting in increased customer satisfaction and repeat business.

Overview

5
5
years of professional experience

Work History

Restaurant Manager

Saporitos
03.2021 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.

Sales Associate

Your CBD Store
06.2024 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Filled in for employee temporarily.

Server

Taco Mac
03.2023 - 10.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Fine Dining Server

Snap Thai
01.2023 - 05.2023
  • Collaborated with kitchen staff for seamless communication and accurate preparation of customized orders.
  • Handled guest complaints professionally, resulting in satisfied customers and repeat business.
  • Supported special events such as weddings or corporate functions, executing flawless service tailored to unique requirements.

Fine Dining Server

Cattle Shed
04.2022 - 07.2022
  • Suggested wine pairings to go with specific menu items.
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
  • Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
  • Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.

Restaurant Hostess

Partners Pizza
10.2020 - 03.2021
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Barista

Starbucks
04.2020 - 10.2020
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.

Education

Bachelor in Business - Managment

Kennesaw State University
Kennesaw, GA
05-2026

High School Diploma -

Sequoyah High School
Holly Springs, GA
05-2022

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Staff scheduling

Languages

Spanish
Limited Working
English
Native or Bilingual

Timeline

Sales Associate

Your CBD Store
06.2024 - 08.2024

Server

Taco Mac
03.2023 - 10.2023

Fine Dining Server

Snap Thai
01.2023 - 05.2023

Fine Dining Server

Cattle Shed
04.2022 - 07.2022

Restaurant Manager

Saporitos
03.2021 - Current

Restaurant Hostess

Partners Pizza
10.2020 - 03.2021

Barista

Starbucks
04.2020 - 10.2020

Bachelor in Business - Managment

Kennesaw State University

High School Diploma -

Sequoyah High School

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Kayli Hamby