Kayson Reddick
Covington
Summary
Dynamic professional with three years at Renewal by Andersen, excelling in data entry and quality assurance. Proven ability to enhance training processes and manage schedules effectively. Skilled in logistics and communication, I consistently ensure operational efficiency and accuracy, contributing to a streamlined workflow and improved team performance.
Overview
7
7
years of professional experience
Work History
Warehouse Specialist
PDC
Conyers
03.2023 - 12.2025
- I scanned in the mattresses that were loaded onto the process line.
- When I scanned the mattresses into the computer system I filled in the related information about the mattress as in what type of mattress and determining if the mattress is capable of being resold.
- I originally started here as part of the logistics coordinator team in which I helped contact customers and get them scheduled for their mattress delivery.
- Along with that I helped develop the delivery route for the delivery drivers to help establish a smooth route.
- At this job I also spent some time as a drivers assistant.
- At this position I helped deliver the mattresses to the customers houses.
Admin
Renewal by Andersen
Cranford
01.2019 - 01.2022
- Data Entry: Entered and reviewed homeowner information in the Enabled system.
- Recording and Reviewing Calls: Listened to and reviewed calls for discrepancies, recording findings in the Bright Metrics system.
- Quality Assurance: Reported discrepancies in call reviews to supervisors for further assessment with callers.
- Training New Recruits: Trained new team members to ensure they acquired essential skills and knowledge.
- Assisted in Creating Training Manuals: Collaborated with supervisors to develop more effective training methods.
- Managed Sales Appointments: Coordinated sales appointments to prevent scheduling conflicts.
- Technical Support for Account Info: Assisted users with system access issues to ensure smooth operation.
Education
Associate's Degree - Science
Union County College
Cranford, NJHigh School Diploma -
Linden High School
Linden, NJSkills
- Results-oriented professional with three years of administrative experience at Renewal by Andersen, specializing in data entry, call quality assurance, and training new recruits Held a pivotal role in creating training manuals and managing sales appointments Additionally, provided technical support for account information Earned an Associate's Degree in Science from Union County College
- Data entry
- Schedule management
- Call reviewing
- Supply chain coordination
- Effective communication
- Team collaboration
- Barcode scanning
- Shipping and receiving
- Order picking
- Warehouse safety
- Loading and unloading
- Packaging and labeling
- Safety compliance
- Warehouse organization
- Equipment maintenance and repair
- Stacking and staging
- Logistics
- Professionalism
- Communication skills
- Willing to learn
- Freight labeling
- Workplace cleanliness
- Time management abilities
Additional Information
Detailed References
Timeline
Warehouse Specialist
PDC
03.2023 - 12.2025
Admin
Renewal by Andersen
01.2019 - 01.2022
Associate's Degree - Science
Union County College
High School Diploma -
Linden High School