Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaytlyn Sandoval

DALTON

Summary

Customer service professional with 4+ years of experience resolving high-volume customer inquiries by phone, email, and chat. Skilled in independent workflow management, virtual collaboration, and CRM systems, ensuring operational consistency and client satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Insurance Sales Agent - Remote

TZ Insurance Solutions LLC
Dalton, GA
09.2022 - 07.2026
  • Provided exceptional customer service by addressing client inquiries promptly.
  • Trained new staff on processes and procedures to ensure smooth onboarding and operational consistency.
  • Supported training sessions for new team members on sales tools.
  • Became efficient in Microsoft 365 tools i.e. Teams, Excel, PowerPoint, Outlook and more.
  • Demonstrated effective time management and prioritization skills in daily tasks.

Insurance Sales Agent

State Farm
Dalton, GA
02.2022 - 09.2022
  • Built strong relationships with clients to enhance customer satisfaction and retention.
  • Utilized CRM software to track client interactions and manage follow-ups effectively.

Sales Associate

Farmers Home Furniture
Dalton, GA
01.2020 - 03.2022

Education

High School Diploma -

Dalton High School
Dalton, GA

Skills

  • Customer service
  • Lead generation
  • Client Needs Assessment
  • CRM management
  • Insurance regulations
  • Team training
  • Effective communication
  • Spanish fluency
  • Remote office availability
  • Computer skills

Certification

  • Property and Casualty Insurance License
  • Life and Health Insurance License

Timeline

Insurance Sales Agent - Remote

TZ Insurance Solutions LLC
09.2022 - 07.2026

Insurance Sales Agent

State Farm
02.2022 - 09.2022

Sales Associate

Farmers Home Furniture
01.2020 - 03.2022

High School Diploma -

Dalton High School
Kaytlyn Sandoval