Keaira Jackson-Williams
Albany
Summary
Experienced banking professional with 10+ years of experience, where I used analytical and interpersonal skills to maintain a 100% customer satisfaction rating. Seeking a chance to leverage my banking skills to maximize the operations and quality of service I provide.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Virtual Branch Representative
Bridgeway Credit Union
03.2023 - Current
- Call Center
- Wealth Management
- Private Equilty
- HELOC
- Account Openings
- Accounts Payable
- Prepared official checks for customer and internal bank needs.
- Assisted with developing strategies for improving customer service satisfaction levels.
- Supported sales goal achievement with expert product knowledge and promotion.
- Resolved problems or discrepancies concerning customers' accounts.
- Loan Application
Travel Banker
Synovus
Albany
09.2018 - 02.2023
- Cash handling
- Loan Payments
- Check cashing
- Customer service
Teller
Doco Credit Union
Albany
12.2014 - 03.2018
- Cash handling
- Check cashing
- Loan payments
Education
High school or equivalent - General Studies
Dougherty Comprehensive High School
Albany, GA05.2013
Skills
- ACH
- Cash Handling
- Communication skills
- Office experienced
- Computer skills
- Sales
- Customer Support
- Microsoft Excel
- Leadership
- Computer Skills
- Accounts Payable
- Microsoft Office
- Microsoft Word
- Loan Processing
- Regulatory compliance
- Financial transactions
- Customer service
- Marketing
- Team Member
- Organizational skills
- Phone etiquette
- Analysis skills
- Security
- Supervising experience
Certification
Peace Officer Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Virtual Branch Representative
Bridgeway Credit Union
03.2023 - Current
Travel Banker
Synovus
09.2018 - 02.2023
Teller
Doco Credit Union
12.2014 - 03.2018
High school or equivalent - General Studies
Dougherty Comprehensive High School