Keanna Barnes
Hampton
Summary
Dynamic and reliable professional with a clean driving record and strong customer service skills, honed at UPS. Proven ability to optimize routes and enhance customer satisfaction through punctual deliveries. Adept at problem-solving and maintaining safety protocols, fostering trust and professionalism in all interactions. Flexible and committed to excellence in transportation services.
Overview
5
5
years of professional experience
Work History
Driver/Mail Handler
UPS
03.2023 - 01.2025
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
Assistant
Johnson And Renee Enterprises
12.2021 - 01.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
In-Home Nanny
Morgan Hayes
01.2020 - 11.2021
- Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
- Maintained open communication with parents to discuss progress, challenges, and goals for the children.
- Safeguarded children during travel by adhering to car seat safety guidelines and maintaining vigilance during outings.
- Collaborated with parents on establishing routines that fostered independence and self-discipline in children.
Education
High School Diploma -
Central High School
Macon, GA05.2012
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Punctuality
- GPS and route planning
- Vehicle inspection
- Safety management
- Route planning
Timeline
Driver/Mail Handler
UPS
03.2023 - 01.2025
Assistant
Johnson And Renee Enterprises
12.2021 - 01.2024
In-Home Nanny
Morgan Hayes
01.2020 - 11.2021
High School Diploma -
Central High School
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