Keanu Lacount
Gainesville
Summary
At Lawson Heating and Air, I spearheaded installations, enhancing customer satisfaction and reducing errors through meticulous quality control. Mentoring junior staff and fostering client relationships underscored my commitment to excellence. I have my epa universal license, RGF air quality specialist, and also have a machine operated license for lifts , crane signal and more. my mechanical aptitude and exceptional time management led to surpassing targets, showcasing my ability to blend technical. skills with effective leadership.
Overview
3
3
years of professional experience
Work History
Lead Installer
Lawson Heating and Air
02.2022 - Current
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
- Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
- Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
- Collaborated with sales teams to provide accurate estimates and timelines for potential clients.
- Streamlined installation processes for increased productivity and faster project completion.
- Loaded and unloaded building materials used for construction.
- Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
- Managed inventory effectively, maintaining adequate stock levels for ongoing projects while minimizing overstock costs.
- Enhanced team collaboration with effective communication of project goals and requirements.
- Maintained detailed records of completed installations, ensuring seamless handover to service departments for ongoing maintenance support.
- Assisted in developing new procedures for more efficient installations based on emerging trends in the industry.
- Laid out materials and system components to prepare for installation.
- Installed complete systems at new residential and business construction sites.
- Calculated materials and time needed for each job.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Operated tools, equipment, and machinery according to safety standards.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Education
High School Graduate -
Chestatee High School
Gainesville, GA2020
Skills
- System installations
- Task delegation
- Mechanical aptitude
- Field supervision
- Hand tools operation
- Customer service
- Worksite safety and maintenance
- Quality checks
- Time management
- Equipment operation
- Troubleshooting and testing
- Installation updates
Timeline
Lead Installer
Lawson Heating and Air
02.2022 - Current
High School Graduate -
Chestatee High School
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