Kearson Brown
Atlanta
Summary
Service-driven healthcare and hospitality professional with 7+ years of experience delivering high-quality patient care and customer service in fast paced environments. Proven ability to manage multiple responsibilities, support diverse populations, and maintain strong client relationships. Recognized for reliability, attention to detail, and leadership potential.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server
Yami Crab Seafood & Bar
McDonough
04.2025 - Current
- Serve 50-100+ guests per shift in a fast-paced environment
- Delivered excellent customer service, contributing to overall guest satisfaction
- Increased ticket sales by effectively upselling menu items
- Maintained order accuracy and ensured efficient POS system operation
- Handle transactions with accuracy and accountability
- Assist with training and team support operations
Warehouse Data Entry Specialist
UPS
02.2022 - 03.2025
- Managed 100+ daily records using Epicor software
- Verified documentation for accuracy and compliance with industry standards
- Streamlined tracking systems, leading to a reduction in data entry errors
- Collaborated with warehouse teams for inventory accuracy
- Identified and corrected data entry errors during quality checks to ensure data integrity
- Researched and obtained further information for incomplete documents.
In-Home Caregiver / CNA
Prosper Home Care
01.2019 - 01.2022
- Cared for 5-10 clients weekly, enhancing quality of life for seniors and individuals with disabilities
- Assisted clients with ADLs, promoting independence in bathing, grooming, and mobility
- Assisted dementia and special needs patients with daily activities
- Executed care plans from healthcare teams, ensuring tailored support for client needs.
- Monitored vital signs and reported condition changes
- Maintained safe and clean living environments
Cashier / Food Service Associate
Georgia Aquarium
02.2013 - 12.2019
- Served 75+ customers daily in fast-paced environment, ensuring efficient service
- Processed cash and credit card payments, issuing receipts and providing change promptly
- Operated register accurately, contributing to smooth transaction processes
- Prepared food while maintaining safety standards
- Trained new cashiers on procedures, systems, and customer interaction techniques.
- Assisted in various departments to enhance team flexibility and efficiency.
Education
Some College (No Degree) - In Progress
Nursing
High School Diploma - GED
Skills
- Food and Beverage Service
- Point of Sale Operation
- Order Management
- Menu Knowledge
- Client relations
- Customer Engagement
- Onboarding New Staff
- Team collaboration
- Conflict Resolution
- Client relations
- Time Management
- Communication
- Team collaboration
Certification
- Certified Nursing Assistant (CNA)
- CPR/AED Certification (Valid through 11/2025)
- Certified Home Health Aide
- First Aid Certification
- Food Handler Certification
- Driver's License
Timeline
Server
Yami Crab Seafood & Bar
04.2025 - Current
Warehouse Data Entry Specialist
UPS
02.2022 - 03.2025
In-Home Caregiver / CNA
Prosper Home Care
01.2019 - 01.2022
Cashier / Food Service Associate
Georgia Aquarium
02.2013 - 12.2019
Some College (No Degree) - In Progress
Nursing