Professional with strong background in investigative support, skilled in gathering and analyzing information. Proven ability to collaborate effectively with teams and adapt to changing needs. Adept at maintaining confidentiality, preparing detailed reports, and utilizing investigative tools and techniques. Known for reliability, problem-solving skills, and results-driven approach.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Investigative Aide- Open Records
Dekalb County Police Headquarter
09.2023 - Current
Managed organization and retrieval of police records, ensuring compliance with legal standards.
Work closely with the Advanced Technology unit to Submit/process Body Camera Footage.
Creating invoices/ receiving payments.
Redact Audio Recordings.
Coordinated responses to public records requests, facilitating timely access to information for stakeholders.
Collaborated with law enforcement personnel to ensure accurate reporting and documentation of incidents.
Analyzed records management practices, identifying areas for improvement to enhance operational workflows.
Participated in ongoing professional development opportunities to stay informed about industry best practices and emerging trends in law enforcement recordkeeping.
Assisted detectives with investigations by providing accurate and up-to-date records on suspects, witnesses, and victims.
Responsible for providing high end customer service to citizens seeking information through the Police Department
Responds to criminal history requests from the public, providing detailed information as allowed by law.
Handles report redaction when necessary, ensuring compliance with all applicable privacy laws
Responds to requests through GOVQA in a timely manner.
Prior Authorization Specialist
KMW Administrative Specialist LLC.
01.2016 - Current
Collaborated with healthcare providers and insurance companies to resolve authorization issues.
Utilized knowledge of insurance guidelines to determine appropriate coverage and authorization requirements.
Demonstrated excellent communication skills in effectively explaining authorization process to clients and medical staff.
Processed prior authorizations for medical procedures ensuring prompt and accurate approval.
Strong knowledge of insurance coverage and medical terminology, ensuring accurate prior authorization requests.
Consistently met and exceeded productivity targets, while maintaining high quality and accuracy standards.
Efficiently communicate with healthcare providers, insurance companies, and patients to resolve authorization issues.
ASD-Level 1- Paraprofessional
Gwinnett County Public Schools
01.2021 - 01.2023
Strong understanding of autism spectrum disorder and ability to effectively support individuals with ASD.
Experience implementing strategies to promote positive behavior and address specific needs of individuals with ASD.
Proficient in creating and implementing individualized support plans for individuals with ASD.
Excellent communication skills to collaborate with parents, professionals, and support teams in supporting individuals with ASD.
Kindergarten/MOID- Special ED Paraprofessional
Dekalb County Public Schools
2016 - 01.2023
Provided daily support to students with disabilities, implementing individualized educational plans.
Collaborated with teachers and therapists to create and implement instructional materials and strategies.
Assisted students with personal care and behavioral management, promoting a safe and inclusive learning environment.
Utilized assistive technology and adaptive equipment to facilitate student engagement and achievement.
Proficient in implementing Individualized Education Plans (IEPs) and providing academic support to students
Education
Criminal Justice & Criminology -
Georgia Southern University
Statesboro, Georgia
01.2021
Skills
Research
Audio Redaction
Multitasking
Excellent communication
Attention to detail
Problem-solving
Proofreading
Data analysis
Flexible and adaptable
Active listening
Decision-making
Time management
Critical thinking
Organization
Ethical and honest
Records management
Certification
Notary Public - My commission Expires 06/09/2029
Managing Police Records
CJIS Security Awareness and Training/Awareness Statement DGB01G
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