Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Keashia Washington

Lithonia

Summary

Professional with strong background in investigative support, skilled in gathering and analyzing information. Proven ability to collaborate effectively with teams and adapt to changing needs. Adept at maintaining confidentiality, preparing detailed reports, and utilizing investigative tools and techniques. Known for reliability, problem-solving skills, and results-driven approach.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Investigative Aide- Open Records

Dekalb County Police Headquarter
09.2023 - Current
  • Managed organization and retrieval of police records, ensuring compliance with legal standards.
  • Work closely with the Advanced Technology unit to Submit/process Body Camera Footage.
  • Creating invoices/ receiving payments.
  • Redact Audio Recordings.
  • Coordinated responses to public records requests, facilitating timely access to information for stakeholders.
  • Collaborated with law enforcement personnel to ensure accurate reporting and documentation of incidents.
  • Analyzed records management practices, identifying areas for improvement to enhance operational workflows.
  • Participated in ongoing professional development opportunities to stay informed about industry best practices and emerging trends in law enforcement recordkeeping.
  • Assisted detectives with investigations by providing accurate and up-to-date records on suspects, witnesses, and victims.
  • Responsible for providing high end customer service to citizens seeking information through the Police Department
  • Responds to criminal history requests from the public, providing detailed information as allowed by law.
  • Handles report redaction when necessary, ensuring compliance with all applicable privacy laws
  • Responds to requests through GOVQA in a timely manner.

Prior Authorization Specialist

KMW Administrative Specialist LLC.
01.2016 - Current
  • Collaborated with healthcare providers and insurance companies to resolve authorization issues.
  • Utilized knowledge of insurance guidelines to determine appropriate coverage and authorization requirements.
  • Demonstrated excellent communication skills in effectively explaining authorization process to clients and medical staff.
  • Processed prior authorizations for medical procedures ensuring prompt and accurate approval.
  • Strong knowledge of insurance coverage and medical terminology, ensuring accurate prior authorization requests.
  • Consistently met and exceeded productivity targets, while maintaining high quality and accuracy standards.
  • Efficiently communicate with healthcare providers, insurance companies, and patients to resolve authorization issues.

ASD-Level 1- Paraprofessional

Gwinnett County Public Schools
01.2021 - 01.2023
  • Strong understanding of autism spectrum disorder and ability to effectively support individuals with ASD.
  • Experience implementing strategies to promote positive behavior and address specific needs of individuals with ASD.
  • Proficient in creating and implementing individualized support plans for individuals with ASD.
  • Excellent communication skills to collaborate with parents, professionals, and support teams in supporting individuals with ASD.

Kindergarten/MOID- Special ED Paraprofessional

Dekalb County Public Schools
2016 - 01.2023
  • Provided daily support to students with disabilities, implementing individualized educational plans.
  • Collaborated with teachers and therapists to create and implement instructional materials and strategies.
  • Assisted students with personal care and behavioral management, promoting a safe and inclusive learning environment.
  • Utilized assistive technology and adaptive equipment to facilitate student engagement and achievement.
  • Proficient in implementing Individualized Education Plans (IEPs) and providing academic support to students

Education

Criminal Justice & Criminology -

Georgia Southern University
Statesboro, Georgia
01.2021

Skills

  • Research
  • Audio Redaction
  • Multitasking
  • Excellent communication
  • Attention to detail
  • Problem-solving
  • Proofreading
  • Data analysis

  • Flexible and adaptable
  • Active listening
  • Decision-making
  • Time management
  • Critical thinking
  • Organization
  • Ethical and honest
  • Records management

Certification

  • Notary Public - My commission Expires 06/09/2029
  • Managing Police Records
  • CJIS Security Awareness and Training/Awareness Statement DGB01G
  • Releasing and Redacting Records
  • CJJS Network Operator Certification-GG17
  • Cybersecurity Awareness

LANGUAGES

English

Timeline

Investigative Aide- Open Records

Dekalb County Police Headquarter
09.2023 - Current

ASD-Level 1- Paraprofessional

Gwinnett County Public Schools
01.2021 - 01.2023

Prior Authorization Specialist

KMW Administrative Specialist LLC.
01.2016 - Current

Kindergarten/MOID- Special ED Paraprofessional

Dekalb County Public Schools
2016 - 01.2023

Criminal Justice & Criminology -

Georgia Southern University
Keashia Washington