Jodi Lowman
Tallapoosa
Summary
An office professional with comprehensive experience in reception management. Proven ability to streamline front desk operations and enhance client satisfaction through effective communication and problem-solving. Reliable team player who adapts to evolving needs, ensuring seamless collaboration and outstanding results.
Overview
3
3
years of professional experience
Work History
Reception Manager
BackRoads K-9
11.2024 - Current
- Improved customer satisfaction by implementing efficient front desk procedures.
- Managed guest complaints effectively, resolving issues promptly and professionally to ensure positive experiences for all clients.
- Ensured compliance with health and safety regulations by conducting regular facility inspections and addressing any concerns immediately.
- Provided support to colleagues during challenging situations by offering assistance, guidance, and encouragement as needed.
Machine Operator
DYMA
01.2023 - 06.2024
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Cashier Team Lead
Stateline BBQ
02.2022 - 01.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Developed strong relationships with repeat customers through friendly service interactions.
Education
High School Diploma -
Haralson County High School
Tallapoosa, GA05-2022
Skills
- Customer service focus
- Staff training and development
- Guest relations
- Strong leadership
- Greeting and seating clients
- Teamwork
- Customer service
Timeline
Reception Manager
BackRoads K-9
11.2024 - Current
Machine Operator
DYMA
01.2023 - 06.2024
Cashier Team Lead
Stateline BBQ
02.2022 - 01.2023
High School Diploma -
Haralson County High School
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