KEBONE SETHUNYA MASOKO
MAUN
Summary
Skilled Spa Therapist and curio shop fanatic with broad experience in providing high-quality body treatments, massages, and wellness therapies. Known for exceptional interpersonal skills, ability to meet targeted sales and ability to create relaxing, rejuvenating experiences for clients based on unique needs. Strong organizational abilities contribute to efficient day-to-day spa operations and client satisfaction. Have effectively improved customer retention rates through personalized service and innovative treatment offerings.
Overview
3
3
years of professional experience
Work History
Spa Therapist/ Curio Manager
Ker&Downey Botswana (Kanana Camp)
Maun
04.2025 - Current
- Provided therapeutic massages using various techniques to enhance relaxation.
- Maintained cleanliness and organization of treatment rooms and spa facilities.
- Educated clients on the benefits of spa therapies and wellness practices.
- Managed appointment scheduling to optimize therapist availability and client flow.
- Collaborated with team members to ensure seamless service delivery.
- Managed bookings in accordance with company policies.
- Assisted clients with selecting the best spa services for their individual needs.
- Ensured that all equipment was properly cleaned and sterilized before use.
- Collaborated with other team members to create a positive experience for guests.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Managed daily operations at luxury safari camp ensuring guest satisfaction.
- Do monthly banking for the curio shop.
- Manages and do sales for the curio shop.
Senior Therapist
Evolve Back Gham Dhao Lodge
Kgalagadi
04.2024 - 04.2025
- Looking after the curio shop
- Completing waiters tasks/ waitressing
- Developed personalized treatment plans based on individual client needs and goals.
- Maintained detailed client records in compliance with privacy regulations and standards.
- Marketing and selling the spa treatments
- Worked closely with other professionals to coordinate care for clients.
Massage Therapist
Tribal Roots health and wellness salon
08.2023 - 04.2024
- Doing receptionist duties e.g (taking calls, doing the bookings and handling book records)
- Learnt more about essentials oils and facial products
- Doing manicures, pedicures, facial treatments and waxing
- Collaborated with team members to enhance service offerings and client satisfaction.
- Assisted clients in understanding treatment options and wellness plans.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
Assistant Massage Therapist
River Mews Lodge & Spa
12.2022 - 08.2023
- Handled book records
- filling
- Managed appointment scheduling and client records efficiently and accurately.
- Learnt about massage oils and skin types
- Held a short course for massage therapy training
- Educated clients with different types of massage treatments and their benefits
- Offered clients consultation about the basic anatomy and physiology of the human body
Trainee Massage Therapist
Kindly Care Beauty Spa
10.2022 - 12.2022
- Client therapist interaction
- Scheduled appointments
- Handled some treatments
- Learnt new skills on every treatment
- Details of type of massage treatments
Education
Certificate in Secretarial & Office Administration
ALISON - Online
Online02-2025
Certificate in Massage Therapy
Kindly Car Training Institute
Francistown11-2022
Skills
- Client consultation
- Teamwork
- Leadership
- Banking
- Team leader
- Appointment scheduling
- Team collaboration
- Record management
- Basic bookkeeping
- Spa operations
- Punctual
- Organized
- Customer service
- Passionate
- Communicative
- Muscle-soothing techniques
- Facial treatments
- Swedish massage
- Waxing
- Deep tissue massage
- Pedicure
- Hot stone massage
- Manicure
- Bamboo massage
- Calabash massage
- Massage techniques
- Waxing services
- Sports massage
- Anatomy
References
- Ker&Downey Botswana (Kanana Camp) General Manager-+26774132625
- Kindly Care Beauty Spa-+267 747 294 53, +267 750 860 82
- River Mews Hotel & Spa-+26774118745, +26775715354
- Tribal Roots Health Salon-+26777949807, +26772403919
Languages
- SETSWANA
- ENGLISH
Personal Information
- Date of Birth: 03/24/01
- Gender: FEMALE
- Nationality: MOTSWANA
- Place of Birth: MAUN
Id No
445624415
Languages
English
First Language
English
Intermediate (B1)
B1
Timeline
Spa Therapist/ Curio Manager
Ker&Downey Botswana (Kanana Camp)
04.2025 - Current
Senior Therapist
Evolve Back Gham Dhao Lodge
04.2024 - 04.2025
Massage Therapist
Tribal Roots health and wellness salon
08.2023 - 04.2024
Assistant Massage Therapist
River Mews Lodge & Spa
12.2022 - 08.2023
Trainee Massage Therapist
Kindly Care Beauty Spa
10.2022 - 12.2022
Certificate in Secretarial & Office Administration
ALISON - Online
Certificate in Massage Therapy
Kindly Car Training Institute
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