Kecia Willis-Logan
Atlanta
Summary
Dynamic and results-oriented Senior Product Manager with a proven track record in driving product strategy, innovation, and execution within complex digital ecosystems. Expertise in leading high-performing agile teams throughout the entire product lifecycle—from concept and roadmap definition to successful go-to-market execution and performance optimization. Strong alignment of stakeholder vision with business objectives while managing global teams ensures the delivery of measurable ROI through scalable, data-driven product solutions. Proficient in integrating emerging technologies and optimizing operational processes, fostering collaboration among cross-functional teams to create impactful, customer-centric digital products that accelerate business growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Product Owner / Product Manager
T-Mobile
09.2020 - Current
- Lead strategic roadmap and end-to-end product delivery for digital identity and access management solutions, including the self-service Partner/User Lifecycle Tool. Drive cross-functional collaboration with engineering, UX, and business stakeholders to define product vision, prioritize backlog, and execute on release milestones.
- Spearheaded global rollout of YubiKey (FIDO2) MFA solution across 35 partner sites, enhancing security posture for 70+ users.
- Championed Zero Trust (password-less) implementation integrating Cisco VPN and OKTA ASA.
- Directed implementation of Geo-Blocking and Geo-Filtering configuration using Azure Functions to meet compliance standards.
- Defined product KPIs and performance dashboards in Splunk to track outcomes, optimize delivery, and inform data-driven prioritization.
- Drove funding assessments and CapEx/OpEx analysis for Accounting Technology initiatives.
- Key Achievements:
- Delivered Metro and API Marketplace projects ahead of schedule and under budget.
- Introduced HEART metrics into the SDLC pipeline, quantifying feature ROI.
- Reduced incident response time through enhanced account disablement workflows, improving security operations efficiency.
Senior Product Owner
Cox Automotive (Manheim)
12.2017 - 07.2020
- Led cross-functional agile teams in developing scalable, high-performance applications. Partnered with solution architects and business stakeholders to define product vision and feature roadmap, enhancing customer experience and business efficiency.
- Defined KPIs to monitor application performance, resulting in 45% improvement in system stability.
- Streamlined agile workflows and increased feature delivery by 30%.
- Enhanced visibility through bi-monthly product demos and stakeholder training.
- Partnered with QA teams to establish TDD best practices and ensure release quality.
- Key Achievements:
- Led secure document storage initiative using AWS S3.
- Delivered User Registration and Vehicle Return Receipt projects to meet compliance and fraud prevention standards.
- Completed AWS IAM certification to advance product domain expertise.
Project Manager / Business Analyst
Ebix Inc.
05.2005 - 09.2013
- Directed cross-functional global teams through SDLC for enterprise-level insurance software implementations. Managed information security compliance (ISO, HIPAA, PCI) and led initiatives to replace legacy systems with modern policy management platforms.
- Developed and implemented enhancement communication framework for multiple departments.
- Supported ISO and PCI audits to ensure ongoing compliance.
- Managed design and delivery of a $5M policy management system modernization.
Education
Bachelor of Science - Cybersecurity
University of Maryland (Global Campus)
01-2016
Skills
- Product strategy development
- Agile Leadership (Scrum, SAFe)
- Product launch planning
- Effective communication with stakeholders
- Analytical decision making
- User Experience Collaboration
- Portfolio management expertise
- Leadership in cross-departmental collaboration
- Performance measurement and optimization strategies
- Identity & Access Management (IAM, SSO, MFA)
- System Integration & API Lifecycle
- Analytical problem-solving skills
Accomplishments
- Led and delivered comprehensive demos showcasing key components for numerous initiatives in 2025 establishing transparency, validating functionality, and reinforcing trust in team deliverables.
- Optimized CapEx and OpEx allocations to maximize value, reduce unnecessary spending, and promote knowledge continuity across teams. Thus, achieved a 98% CapEx funding approval score by ensuring investments were fully justified, aligned with business objectives, and positioned for maximum impact.
- Developed and executed the IGA initiative’s strategic roadmap, recognized as a model of cost optimization and operational excellence.
- Authored a Component Design Document establishing an authoritative framework for secure, automated identity and access management across a cloud platform.
- Delivered alignment, compliance, and operational excellence by providing executive leadership with clear visibility into risk mitigation and strategic value, while equipping technical teams with detailed integration specifics.
Certification
- Duke University - AI Product Manager Certification – 2025
- Managing Machine Learning Projects 2025
- Manager Users and Groups in Microsoft Entra ID 2025
- Manage Microsoft Entra Identities 2025
- Authentication Capability of Microsoft Entra ID 2025
- Automated Workflow using Azure Logic Apps 2025
- Identity and Access Governance (IAM/IAG/IGA) – 2024
- SAFe Product Owner / Product Manager – 2022
- Certified Scrum Product Owner (CSPO) – 2017
- EC-Council Computer Hacking Forensic Investigator – 2014
- CompTIA Security+ – 2013
- PMI CAPM Certified – 2013
- Business Analyst Master Certification (IIL) – 2009
Timeline
Senior Product Owner / Product Manager
T-Mobile
09.2020 - Current
Senior Product Owner
Cox Automotive (Manheim)
12.2017 - 07.2020
Project Manager / Business Analyst
Ebix Inc.
05.2005 - 09.2013
Bachelor of Science - Cybersecurity
University of Maryland (Global Campus)