Keena Ferguson
Jonesboro
Summary
Results-driven office manager with expertise in policies development, budget administration, and staff training. Proven track record in enhancing operational efficiency and ensuring compliance across departments.
Overview
10
10
years of professional experience
Work History
Administrative Office Manager
Baxter International Inc
Opelika
06.2016 - Current
- Managed daily office operations and maintained administrative procedures.
- Coordinated schedules and meetings for senior management team.
- Developed and implemented office policies to enhance efficiency.
- Trained new staff on administrative protocols and systems.
- Facilitated communication between departments to streamline workflows.
- Assisted in budget preparation and expense tracking for the office.
- Maintained compliance with company regulations and safety standards.
- Handled incoming calls, emails, and other correspondence from clients and vendors.
- Processed invoices for payment in a timely manner.
- Answered customer inquiries promptly via phone or email.
- Organized business-wide internal meetings, board meetings, conference calls, and weekly staff meetings.
- Organized the filing system and managed daily operations of the office.
- Ensured compliance with all legal requirements related to the office's functions.
- Ordered office supplies and equipment when necessary.
- Directed and oversaw office personnel activities.
- Served as a liaison between departments within the organization.
Education
GED -
Atlanta Technical College
Atlanta, GA05-1996
Skills
- Office management
- Policies development
- Budget administration
- Staff training
- Compliance assurance
- Customer relationship management
Timeline
Administrative Office Manager
Baxter International Inc
06.2016 - Current
GED -
Atlanta Technical College