Keidra Ortega
Jefferson
Summary
Motivated and detail-oriented professional with experience in client support, data entry, and community services.
Bilingual in English and Spanish with strong communication, organizational, and interpersonal skills.
Skilled in maintaining records, assisting clients, and supporting daily operations with accuracy and attention to detail. Seeking an opportunity to apply transferable skills in a professional and service-oriented environment.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Warehouse Associate
HomeGoods Distribution Center
09.2021 - Current
- Customer- Focused team member
- Collaborated with team members to ensure efficient product handling and shipping
- Maintained accuracy and organization while handling high-volume task in a fast-paced environment
- Demonstrated reliability and strong work ethic through consistent attendance and task completion
Intern
Early Learning Center Clarke County School District
01.2026 - Current
- Maintain and update 20+ student and family records with accuracy and confidentiality
- Communicate with families regarding services, needs, and program updates
- Support staff in coordinating services for children, improving communication between families and program staff
- Complete daily data entry and documentation for program activities and student progress
- Research and share community resources to assist families with educational and social needs
Intern
Bethany Christian Services
08.2025 - 12.2025
- Developed strong organizational and time management skills by completing multiple tasks simultaneously.
- Participated in training sessions and workshops to enhance knowledge and skillset.
- Maintained confidentiality when handling sensitive information or documents.
- Gained experience, exposure and knowledge of career-specific procedures and systems.
Volunteer
The Food Bank of Northeast Georgia
- Assisted with organizing and distributing food supplies to community members in need
Volunteer
Books for Keeps Program
- Helped sort and distribute books to children to promote literacy and education
Education
Associate of Science - Social Work
Athens Technical College
Athens, GA05.2026
High School Diploma -
East Jackson Comprehensive High School
Commerce, GA05.2022
Skills
- Data Entry & Documentation
- Client & Family Communication
- Record Management & Organization
- Research & Resource Navigation
- Microsoft Word, Excel, PowerPoint
- Bilingual: Spanish & English
Certification
QPR Suicide Prevention GateKeeper Certification - QPR Institute- Issued: October 2025/ Expires: October 2027
Timeline
Intern
Early Learning Center Clarke County School District
01.2026 - Current
Intern
Bethany Christian Services
08.2025 - 12.2025
Warehouse Associate
HomeGoods Distribution Center
09.2021 - Current
Volunteer
The Food Bank of Northeast Georgia
Volunteer
Books for Keeps Program
Associate of Science - Social Work
Athens Technical College
High School Diploma -
East Jackson Comprehensive High School