Keidra Ortega
Bethany Christian Services
Jefferson
1
Certification
5
years of professional experience
Bilingual English-Spanish professional with an Associate of Science in Social Work and experience supporting children, families, and community members through educational and social service programs. Skilled in customer service, front desk support, appointment scheduling, data entry, documentation, record management, and maintaining confidential information. Experienced assisting diverse populations with professionalism, compassion, and cultural sensitivity. Highly organized, dependable, and committed to improving access to community and public health services.
Work History
Intern
4 Months- Coordinated administrative duties and managed client documentation to streamline processes.
- Maintained confidentiality while handling sensitive client information.
- Contributed to staff meetings, trainings, and client service activities to enhance team collaboration.
- Developed strong organizational and communication skills while supporting families and community programs.
Warehouse Associate
4 Years 9 Months- Worked efficiently in a fast-paced environment while maintaining accuracy and attention to detail.
- Collaborated with team members to meet productivity goals.
- Demonstrated reliability, strong attendance, and excellent time-management skills.
- Followed company procedures and maintained high quality standards.
Intern
4 Months- Communicated with English- and Spanish-speaking families regarding educational services and program information.
- Maintained confidential student and family records with accuracy and professionalism.
- Assisted with documentation, scheduling, and administrative support.
- Helped connect families with school staff and community resources.
- Supported parent engagement activities and daily program operations.
- Worked collaboratively with teachers, administrators, and families to provide quality services.
Education
Associate of Applied Science - Social Work
High School Diploma
Skills
Data Entry
Record Management
Documentation
Appointment Scheduling
Customer Service
Confidential Records
Bilingual (English & Spanish)
Microsoft Word
Excel & Outlook
Telephone & Email Communication
Client Engagement
Organizational Skills
Time Management
Team Collaboration
Problem Solving
Problem Solving
Certification
QPR Suicide Prevention Gatekeeper Certification
Issued October 2025 • Expires October 2027
Timeline
Intern
Bethany Christian Services
08.2026 - 12.2026Read More
Intern
Early Learning Center – Clarke County School District
01.2026 - 05.2026Read More
Warehouse Associate
HomeGoods Distribution Center
09.2021 - 06.2026Read More
Athens Technical College
Associate of Applied Science from Social Work
Read More
East Jackson Comprehensive High School
High School Diploma
Read More