Keila Johnson
Cedartown
Summary
Hard working, courteous, and professional. I focus on making customers feel welcome and safe. I am used to and capable of handling a high-stress work environment and excell at working with a team and communicating with customers. I tend to stay at my jobs for years at a time and want to help people.
Overview
19
19
years of professional experience
Work History
Cashier
American Dream Convenience
10.2021 - 12.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accuracy during shift changes.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
Cashier/Manager
Cedartown Tobacco Mart
08.2018 - 03.2020
- Supervised daily cash handling and reconciled registers for accuracy.
- Trained and mentored new cashiers in customer service best practices.
- Managed inventory control and coordinated stock replenishment schedules.
- Developed staff schedules to optimize coverage during peak hours.
Server
Chef Chen Buffet
02.2015 - 03.2019
- Delivered exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders efficiently, ensuring accuracy and timely delivery.
- Monitored dining area for cleanliness and guest satisfaction, addressing issues proactively.
Server/Shift Supervisor
Ryan's Family Buffet
02.2012 - 02.2013
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed multiple tables efficiently in a fast-paced dining environment.
- Resolved customer inquiries and complaints promptly for improved dining experiences.
- Maintained cleanliness and organization of dining area, adhering to health regulations.
Server/Shift Supervisor
Kasey's Home Cooking
10.2006 - 02.2011
- Collaborated with kitchen staff to streamline meal preparation and delivery processes.
- Trained new servers on menu offerings and service standards to enhance team performance.
- Assisted in inventory management, tracking supplies to optimize operational efficiency.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Cedartown High School
Cedartown, GASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Cash handling
- Team collaboration
- Customer service excellence
- Customer relations
- Written and verbal communication
- Professionalism and courtesy
Timeline
Cashier
American Dream Convenience
10.2021 - 12.2025
Cashier/Manager
Cedartown Tobacco Mart
08.2018 - 03.2020
Server
Chef Chen Buffet
02.2015 - 03.2019
Server/Shift Supervisor
Ryan's Family Buffet
02.2012 - 02.2013
Server/Shift Supervisor
Kasey's Home Cooking
10.2006 - 02.2011
High School Diploma -
Cedartown High School