Keilan Gibson
Covington,GA
Summary
Dynamic and achievement-focused professional with experience at Publix, excelling in customer service and stock management. Proven ability to cultivate trust and negotiate effectively, ensuring customer satisfaction and repeat business. Recognized for maintaining hygiene standards and product placement, contributing to a seamless shopping experience.
Overview
5
5
years of professional experience
Work History
Grocery Team Member
Publix Grocery Store
07.2023 - Current
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
Car Salesperson
Ginn Chrysler Jeep Dodge Ram
02.2021 - 07.2023
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Education
High School Diploma -
Alcovy High School
Covington, GAHigh School Diploma -
Georgia State University
Atlanta, GASkills
- Facility upkeep
- Stock management
- Ensuring hygiene standards
- Product placement
- Customer service
- Excellent communication
- Cultivating trust
- Persuasive communication
- Achievement-focused
- Effective negotiation skills
- Friendly and enthusiastic
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Designed eye-catching product displays, helping to increase merchandise visibility to the customer.
Timeline
Grocery Team Member
Publix Grocery Store
07.2023 - Current
Car Salesperson
Ginn Chrysler Jeep Dodge Ram
02.2021 - 07.2023
High School Diploma -
Alcovy High School
High School Diploma -
Georgia State University