Keira Tandy

• Repaired Amazon robotic drive units and robotic arms,
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

• Making outbound calls to customers
• Seeing if customer's are interested in our services
• Transferring customers to correct department.(such as sales,technical support) Getting questions about bill or needing tech support
• Ask customers four qualifying questions.

• Making schedules, Doing inventory count everyday, Being able to do truck orders for store
• Be able to handle guest when situation occurs, Making sure store is up to standard,Hiring new crew members and managers, Being able to do forecast and sales Build and maintained loyal, long-term customer relationships through effective account management
• Handling cash and making sure money is okay Building bonds with guest and interacting with others, Answering phone calls, dealing with guest. Customer service (six years)Daily paperwork Typing and entering data on computer Evaluated suppliers to maintain cost controls and improve operations
• Identified trends in customer marketplaces to develop valuable solutions.

•To assist drivers with any technical issues or issues.

•Responded quickly to meet customer needs and resolve problems.

• Provided customers with detailed information regarding their deliveries.
• Maintained accurate records of each delivery, including any special instructions given by the customer.
• Communicated effectively with customers throughout the delivery process.

•Delivering excellent customer service while working in a fast-paced environment.

•Being able to escalate any tickets that I couldn't assist help with.

•Transferring to different departments of it wasn't in my area to help.

•Helping drivers cancels orders.

•Going through troubleshooting steps.

• Quickly and accurately counted drawers at start and end of each shift.Monitored areas for security issues and safety hazards.Controlled merchandise zoning and monitored compliance with merchandising guidelines.Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.Operated POS cash register and equipment to collect payments.Trained team members on cash register operation and cash handling.Communicated with customers and team members to solve problems.Helped customers complete purchases, locate items and join reward programs.Led cashiers and associates in providing thoughtful customer service.Received and processed customer payments.Interact with 50 customers a day.