Keisha Woodson
Thomasville
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Colquitt Regional Medical Center
Moultrie
02.2024 - 04.2025
- Assisted in the development of individualized treatment plans for patients.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
- Developed positive relationships with patients while maintaining professional boundaries.
Mental Health Assistant
Apalachee Center
Tallahassee
03.2022 - 12.2023
- Provided emotional support and guidance to individuals struggling with mental health issues.
- Observed client behavior and interactions to identify any changes in mood or attitude.
- Actively listened to clients without judgement while providing a safe space for them to express themselves freely.
- Utilized de-escalation techniques to manage and prevent patient crises effectively.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
Behavioral Health Assistant
Lakeview Health
Jacksonville
12.2021 - 02.2022
- Developed a trusting relationship with clients by actively listening and responding appropriately.
- Provided crisis intervention services when needed including de-escalation techniques.
- Tracked client movement on and off unit by documenting times and destinations.
- Provided excellent service to patients through personable communication.
Health Services Technician
ATC Healthcare
Thomasville
10.2021 - 12.2021
- Greeted patients upon arrival at the healthcare facility and provided them with necessary information regarding their visit.
- Monitored vital signs such as blood pressure, temperature, pulse rate, and respiration rate according to established protocols.
- Responded promptly to emergency situations by following appropriate protocols.
- Monitored health and well-being of clients and reported significant health changes.
Indexer
Flowers Foods
Thomasville
08.2019 - 08.2021
- Conducted visual and dimensional inspections of production parts to ensure conformance with customer specifications.
- Ensured that all relevant safety protocols were followed during inspections or tests.
- Maintained a clean work environment by adhering to 5S principles.
Apparel Associate
Walmart
Tallahassee
07.2019 - 08.2019
- Stocked shelves with newly arrived merchandise according to store guidelines.
- Sorted, folded, and organized merchandise on the sales floor for optimal customer access.
- Assisted customers with selecting apparel items that suited their needs and preferences.
- Maintained a clean and organized work area at all times.
Production Worker
Crown Health Care Laundry Services
Quitman
09.2018 - 06.2019
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Inspected finished products for quality and adherence to customer specifications.
- Ensured proper labeling of completed products before shipping out.
- Identified defective parts or components and removed them from production line.
- Cleaned up work area at end of shift to maintain safe working environment.
Customer Service Associate
Thomas Beauty
Thomasville
01.2014 - 08.2018
- Greeted customers and identified their needs.
- Provided product recommendations based on customer needs.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Handled cash register operations accurately during peak times.
- Kept work area neat, clean, and well-stocked at all times.
Customer Service Associate
Goodwill Industries
Thomasville
01.2012 - 12.2013
- Greeted customers and identified their needs.
- Developed relationships with key clients through regular contact and follow-up communication.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Answered phone calls from customers promptly and courteously.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Kept work area neat, clean, and well-stocked at all times.
Seamstress
Visual Impulse
Whigham
03.2011 - 12.2011
- Operated industrial sewing machines to construct garments from pre-cut pieces of fabric.
- Organized inventory of supplies such as needles, threads, buttons, zippers, ensuring adequate stock levels at all times.
- Monitored sewing machines to ensure proper operation and troubleshoot malfunctions when necessary.
- Trimmed away excess threads after each stitching session was completed before starting another one.
- Ensured all products were completed accurately and efficiently within established timeframes.
Paraprofessional
Vashti Center
Thomasville
09.2010 - 02.2011
- Supported patients during psychiatric hospitalizations by providing emotional comfort and encouragement.
- Developed crisis intervention strategies to respond to potential behavioral issues or emergencies.
- Assisted in creating a safe environment conducive to healing and recovery.
- Attended regular team meetings to discuss client progress toward treatment objectives.
- Encouraged positive behavior changes through reinforcement techniques such as praise and rewards.
- Adhered to HIPAA confidentiality requirements by safeguarding files.
- Maintained detailed records of client progress and adjusted treatment plans as necessary.
Caregiver
ActionMed
Thomasville
06.2006 - 09.2010
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Provided emotional support to clients during difficult times.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Reported concerns to nurse supervisor to promote optimal care.
Education
Diploma - Surgical Technology
Southern Regional Technical College
Thomasville, GA12.1998
High School Diploma -
Thomasville High School
Thomasville, GASkills
- Crisis intervention
- Patient monitoring
- Communication skills
- Conflict resolution
- Case documentation
- Complaint resolution
- Multi-task management
- Customer relationship management (CRM)
- Inbound and outbound calling
Certification
- AED Certification
- First Aid Certification
- BLS Certification
- Driver's License
- CPR Certification
Timeline
Mental Health Technician
Colquitt Regional Medical Center
02.2024 - 04.2025
Mental Health Assistant
Apalachee Center
03.2022 - 12.2023
Behavioral Health Assistant
Lakeview Health
12.2021 - 02.2022
Health Services Technician
ATC Healthcare
10.2021 - 12.2021
Indexer
Flowers Foods
08.2019 - 08.2021
Apparel Associate
Walmart
07.2019 - 08.2019
Production Worker
Crown Health Care Laundry Services
09.2018 - 06.2019
Customer Service Associate
Thomas Beauty
01.2014 - 08.2018
Customer Service Associate
Goodwill Industries
01.2012 - 12.2013
Seamstress
Visual Impulse
03.2011 - 12.2011
Paraprofessional
Vashti Center
09.2010 - 02.2011
Caregiver
ActionMed
06.2006 - 09.2010
Diploma - Surgical Technology
Southern Regional Technical College
High School Diploma -
Thomasville High School
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