Keith Dykes
Woodstock
Summary
17+ years of experience as a firefighter/paramedic in high-volume 911 EMS systems. Current and active Paramedic certification – State of Georgia. Certified Firefighter II with extensive ALS/BLS experience. Proven leader with experience as Acting Support Services Coordinator and Acting Engineer. Strong background in client relations, public education, and community outreach. Business owner and EMS industry sales professional with a focus on training, equipment, and relationship development.
Overview
18
18
years of professional experience
Work History
Firefighter/Paramedic
City of Roswell Fire Department
Roswell, GA
- Current
- Provide advanced life support and emergency response in a high-demand 911 system.
- Maintain operational readiness of fire and medical equipment.
- Support team operations and deliver high-quality patient care in diverse emergency situations.
Owner / Operator
Engine 18 CPR & Safety
- Current
- Provide American Heart Association CPR, AED, and First Aid training to businesses, organizations, and community groups.
- Build and maintain client relationships while expanding service offerings.
- Manage scheduling, marketing, and business operations.
- Deliver high-quality instruction focused on safety, compliance, and preparedness.
Sales Representative
The EMS Superstore
- Current
- Partner with fire departments, EMS agencies, and healthcare organizations to provide medical equipment and supply solutions.
- Develop new accounts and maintain strong relationships with existing clients.
- Identify customer needs and deliver tailored product recommendations.
- Support agency readiness through equipment education and product knowledge.
Firefighter II / Paramedic
City of Smyrna Fire Department
Smyrna, GA
12.2012 - Current
- Respond to fire and medical emergencies, delivering ALS and BLS patient care.
- Selected as a public relations spokesperson, presenting at schools, churches, community events, and public safety programs.
- Maintain and inspect fire and EMS equipment to ensure operational readiness.
- Recognized for involvement in community outreach initiatives.
- Served in leadership roles including:
- Acting Support Services Coordinator (2019)
- Acting Engineer (2022)
Emergency Room Technician II
Emory Adventist Hospital
Smyrna, GA
01.2013 - 05.2014
- Assisted physicians and nurses with patient care, monitoring, and assessments.
- Maintained stocked and organized treatment areas.
- Utilized ALS, BLS, and PALS skills in a fast-paced clinical setting.
Fire Medic
Clayton County Fire & EMS
Clayton County, GA
12.2007 - 12.2012
- Delivered emergency medical care in a high-volume 911 system.
- Served as relief driver and crew supervisor for medical units.
- Managed patient care and coordinated with team members during emergency responses.
Education
United Leadership Program -
09-2022
Bachelor of Science in Education (B.S.ED) - Social Science Education (History)
University of Georgia
Athens, GA01-2004
Skills
- Paramedic Certification (GA)
- ALS, BLS, CPR, AED, PALS
- Firefighter II Certification
- Public Safety Educator Car Seat Technician
- Microsoft Office (Excel, Word, Outlook, PowerPoint)
- MacBook Proficient
- Public Speaking & Training Instruction
Timeline
Emergency Room Technician II
Emory Adventist Hospital
01.2013 - 05.2014
Firefighter II / Paramedic
City of Smyrna Fire Department
12.2012 - Current
Fire Medic
Clayton County Fire & EMS
12.2007 - 12.2012
Firefighter/Paramedic
City of Roswell Fire Department
- Current
Owner / Operator
Engine 18 CPR & Safety
- Current
Sales Representative
The EMS Superstore
- Current
United Leadership Program -
Bachelor of Science in Education (B.S.ED) - Social Science Education (History)
University of Georgia
HONORS & VOLUNTEER EXPERIENCE
- Pediatric Trauma Award – Clayton County (2010)
- President’s List – University of Georgia (Spring 2004)
- HOPE Scholarship Recipient (2000–2004)