KEITH ILLIDGE
Atlanta
Summary
Motivated professional seeking to leverage skills and knowledge to drive organizational success. Demonstrates strong work ethic, adaptability, and exceptional interpersonal abilities. Proven track record of working independently and rapidly acquiring new competencies.
Overview
18
18
years of professional experience
Work History
Bookseller
Barnes & Noble DePaul
Chicago
08.2021 - 05.2024
- Assisted customers in selecting books and recommending titles.
- Maintained organized shelves and ensured proper book placement.
- Processed customer transactions accurately through point-of-sale system.
- Managed inventory by restocking shelves and tracking sales trends.
- Provided exceptional customer service by addressing inquiries and concerns.
- Trained new staff on store policies and operational procedures.
Server/Bartender
Hearty Boys Catering
Chicago
09.2018 - 03.2020
- Provided exceptional customer service in high-pressure catering events.
- Collaborated with kitchen staff to ensure timely food delivery.
- Set up and maintained dining areas for various events and occasions.
- Assisted guests with menu selections and dietary needs.
- Managed inventory of supplies to ensure adequate stock levels.
- Provided excellent customer service to ensure satisfaction.
Apple Specialist
Apple Retail
Newark
01.2015 - 08.2015
- Assisted customers with product selection and technical inquiries.
- Demonstrated Apple products and features to enhance customer experience.
- Collaborated with team members to maintain store presentation standards.
- Resolved customer issues through effective troubleshooting techniques.
- Educated customers on software updates and device management practices.
- Engaged in ongoing product training to remain knowledgeable about offerings.
Pharmacy Technician
Walgreens
Bear
11.2006 - 05.2013
- Prepared and dispensed medications accurately following pharmacy protocols.
- Managed inventory levels, ensuring stock of medications and supplies.
- Assisted customers with prescription inquiries and medication information.
- Maintained cleanliness and organization of pharmacy work areas consistently.
Education
Master of Arts -
DePaul University
Chicago, IL06-2018
Bachelor of Science -
Wilmington University
New Castle, DE06-2012
Skills
- Writing proficiency
- Editing expertise
- Final Cut Pro skills
- Adobe design software
- Strong communication abilities
- Camera handling skills
- Technical computer skills
- Customer care and service
- Drink mixing and serving
Timeline
Bookseller
Barnes & Noble DePaul
08.2021 - 05.2024
Server/Bartender
Hearty Boys Catering
09.2018 - 03.2020
Apple Specialist
Apple Retail
01.2015 - 08.2015
Pharmacy Technician
Walgreens
11.2006 - 05.2013
Master of Arts -
DePaul University
Bachelor of Science -
Wilmington University