KEITH MAXWELL
Atlanta
Summary
Dynamic community management professional with extensive expertise in resident relations and property oversight. Proven track record of enhancing community satisfaction and streamlining operational processes, resulting in improved overall performance. A reliable collaborator dedicated to fostering positive relationships and ensuring a welcoming atmosphere for all residents. Committed to driving initiatives that promote community engagement and enhance the living experience.
Overview
9
9
years of professional experience
Work History
Assistant Community Director
Simpson Housing LLLP.
04.2025 - Current
- Coordinated community events to enhance resident engagement and foster relationships.
- Assisted in developing marketing strategies to attract new residents and improve occupancy rates.
- Implemented resident feedback mechanisms to identify service improvements and enhance satisfaction.
- Managed vendor relationships to ensure timely delivery of services and quality amenities for residents.
Assistant Community Manager
Rangewater Residential
04.2019 - 04.2025
- Coordinated resident events, fostering community engagement and enhancing tenant satisfaction.
- Assisted in property management operations, ensuring compliance with company standards and regulations.
- Managed tenant inquiries, providing timely resolutions to enhance overall resident experience.
- Supported leasing activities by preparing marketing materials and conducting property tours for prospective residents.
Leasing and Marketing Consultant
Greystar Property Management
01.2017 - 09.2019
- Developed targeted marketing strategies to enhance brand visibility and property occupancy rates.
- Collaborated with cross-functional teams to execute integrated marketing campaigns, driving tenant engagement and retention.
- Analyzed market trends and competitor activities to inform strategic decision-making and optimize promotional efforts.
Concierge
NFC Amenity Management
01.2017 - 01.2018
- Provided resident services such as package and dry cleaning acceptance
- Assisted leases with move in and move out arrangements
- Provided professional and consistent Concierge service to Residents, visitors and contractors
- Accommodated residents/guest by scheduling transportation needs & provided information on places of interest
Education
High School Diploma - Hospitality Administration And Management
International Business And Communications
Skills
- Entrata, Onesite & Yardi
- Resident relations
- Rent collection
- Resident satisfaction
- Tracking spreadsheets
Timeline
Assistant Community Director
Simpson Housing LLLP.
04.2025 - Current
Assistant Community Manager
Rangewater Residential
04.2019 - 04.2025
Leasing and Marketing Consultant
Greystar Property Management
01.2017 - 09.2019
Concierge
NFC Amenity Management
01.2017 - 01.2018
High School Diploma - Hospitality Administration And Management
International Business And Communications