Keith Snapp
Roswell
Summary
Strategic District Operations Manager leads by example, builds strong relationships and influences frontline staff to drive results. Delegates and manages projects and activities in time-sensitive environments. Excellent written and oral communication skills to deliver engaging, informative and well-organized presentations.
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Men's Suit Specialist
Jos A Bank
Buckhead
05.2025 - 02.2026
- Assisted customers in selecting tailored suits and accessories for various occasions.
- Maintained in-depth knowledge of fabric types, styles, and suit care instructions.
- Provided personalized fitting consultations to ensure optimal comfort and style.
- Educated clients on seasonal trends and suited styles through engaging conversations.
- Handled alterations requests and coordinated with tailors for timely adjustments.
- Developed strong relationships with repeat customers to enhance loyalty and satisfaction.
District Manager
Xhale City
Sandy Springs
02.2022 - 04.2025
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership teams.
- Devised processes to boost long-term business success and increase profit levels. Increased store sales by $10,000-30,000 based on location.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Supervised and coordinated daily activities at 8 locations across NorthWest Georgia.
- Helped team members tackle daily workloads with confidence through empowered training and motivational strategies.
- Prepared team schedules with focus on maintaining optimal employee coverage for business needs.
- Established clear expectations and objectives for team members and helped each achieve goals.
Education
High school diploma or GED - Some high school
River Ridge High School
Woodstock, GASkills
- English
- Kitchen management
- Food Preparation
- Sales training
- Marketing
- Client relationship development
- Food Safety
- Customer communication
- Promotional community events
- Barista experience
- Time-based sales targets
- Sales
- Kitchen Management Experience
- Food Service
- Shift Management
- Guest services
- Staffing management
- Google Drive
- Sales management
- Technical Proficiency
- Retail Sales
- Front desk
- Restaurant experience
- Cash Handling
- Guest relations
- Cleaning Experience
- Microsoft Word
- Culinary Experience
- Customer service
- Kitchen Experience
- Inside sales
- Negotiation
- Suit fitting
Certification
- CPR Certification, 06/01/21, Present
- Lifeguard Training, 04/01/21, Present
- Driver's License, 11/01/23, 11/01/27
- Driver's License, Non-CDL Class C
- Food Safety Manager Certification
- Certified Group Exercise Instructor
- First Aid Certification
- Certified Fitness Instructor
Languages
Spanish
Timeline
Men's Suit Specialist
Jos A Bank
05.2025 - 02.2026
District Manager
Xhale City
02.2022 - 04.2025
High school diploma or GED - Some high school
River Ridge High School