Kelechi Nlemadim
JONESBORO
Summary
Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills.
I bring experience from both international and national settings where I have successfully resolved conflicts and customer service issues in a professional and positive manner. Skilled at efficiently moving materials across areas to help teams meet demanding objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Forklift Operator / Freight Associate
The Home Depot
09.2023 - Current
- Safely operate sit-down and stand-up forklifts to transport materials within a high-volume warehouse environment
- Load and unload materials from trucks and other transport vehicles in a timely and efficient manner
- Maintain accurate inventory by properly organizing and storing freight
- Perform manual labor and heavy lifting as needed to support warehouse operations
- Demonstrate proficiency in handling a variety of forklift types and managing diverse load sizes
- Adhere to all safety guidelines and protocols to ensure a secure work environment
Cargo Officer
Johnita G & J Logistics
10.2019 - 09.2022
- Collaborated directly with customers to assess shipping needs and provide cost-effective shipping options
- Coordinated with the warehouse team to ensure proper handling and delivery of goods based on specific shipping instructions
- Managed the processing and documentation of certified mail and payment-on-delivery packages, ensuring all paperwork and funds were accurately recorded
- Monitored loading and unloading operations to ensure the safety of workers and the security of goods
- Assisted in resolving any shipping discrepancies or customer concerns promptly to maintain high levels of client satisfaction
Sales Associate
Daxtech International Trading L.L.C
07.2015 - 09.2019
- Greeted and assisted customers with product inquiries, providing tailored recommendations to enhance their purchasing experience
- Managed returns, refunds, and resolved customer complaints efficiently, ensuring customer satisfaction and retention
- Directed customers to specific merchandise, ensuring a seamless shopping experience and product availability
- Contributed to achieving company sales goals by promoting high-value products and upselling when appropriate
- Maintained a clean and organized store environment, ensuring products were always well-stocked and presented
Education
Soldier’s Certificate -
The US Army Basic Combat Training
Fort Sill, Oklahoma06.2023
Certificate - Sales and Marketing Management
Zabeel Institute of Management & Technology
08.2009
Nigeria Certificate in Education - Agricultural Science
Alvan Ikoku College of Education
01.2004
Skills
- Strong organizational and time management abilities
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Self-motivated, quick learner, and fast thinker
- Order picking and processing
- Certified forklift operator
- Goal-oriented and focused on achieving results
- Experienced in operating warehouse machinery, including stand-up and sit-down forklifts and reach trucks
- Good written and verbal communication skills
- Achieved top performance in US military physical fitness tests
- Pallet stacking
- Material handling
- Inventory staging
- Documentation
- Equipment inspections
Hobbies and Interests
Playing musical instruments: trumpet, piano, drums, and guitar, Engaging in table tennis and tennis, Enthusiastic about football (soccer)
Certification
- Sit-down Forklift Operator, [The Home Depot] -2023
- Stand-up Forklift Operator (The Home Depot) -2023
- Certificate in Sales and Marketing Management -2009
Languages
English
Full Professional
Timeline
Forklift Operator / Freight Associate
The Home Depot
09.2023 - Current
Cargo Officer
Johnita G & J Logistics
10.2019 - 09.2022
Sales Associate
Daxtech International Trading L.L.C
07.2015 - 09.2019
Certificate - Sales and Marketing Management
Zabeel Institute of Management & Technology
Soldier’s Certificate -
The US Army Basic Combat Training
Nigeria Certificate in Education - Agricultural Science
Alvan Ikoku College of Education
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