Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelley Beckworth

Augusta

Summary

Dedicated Bartender Shift Manager overseeing front of house operations. Devoted to food quality, recipe adherence and consistency with strong grasp of health and sanitation requirements. Successful at modeling standards of service to support quality staff execution.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Bartender/Manager

Soul Bar
Augusta
09.2023 - Current
  • Supervised bartending team, ensuring high service standards and workflow efficiency.
  • Trained new staff on drink preparation and customer service techniques.
  • Managed inventory levels, ordering supplies to maintain bar operations.
  • Developed drink menus, incorporating seasonal ingredients and customer preferences.
  • Resolved customer complaints, enhancing overall guest experience at the establishment.
  • Supervised day-to-day operations of the bar area ensuring compliance with health codes and sanitation standards.
  • Ensured that all customers were properly ID'd before being served alcoholic beverages.
  • Assisted in resolving customer complaints or issues quickly and courteously.
  • Maintained up-to-date knowledge of current drink recipes and promotions.
  • Inspected bar area to ensure cleanliness and proper setup.
  • Enforced all state laws pertaining to the sale of alcohol, tobacco, food items.
  • Performed weekly ordering of necessary supplies such as glasses, mixers and garnishes.
  • Managed employee performance through coaching, counseling, mentoring and disciplining as needed.
  • Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
  • Organized special events such as theme nights, happy hours, promoting them within the local community when possible.
  • Oversaw the opening and closing procedures including counting money drawers and preparing bank deposits.
  • Created monthly work schedules for bartending staff based on business volume and needs.

General Manager

Bar on Broad
Augusta
05.2013 - 09.2022
  • Oversaw daily operations of a vibrant bar environment.
  • Managed staff scheduling and ensured proper staffing levels.
  • Developed and implemented training programs for new employees.
  • Coordinated inventory management and supplier relationships effectively.
  • Enforced health and safety regulations throughout the establishment.
  • Facilitated team meetings to enhance communication and collaboration.
  • Resolved customer complaints in a timely and professional manner.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Trained employees on duties, policies and procedures.

Bartender/Manager

1102 Downtown Bar and Grill
Augusta
05.2004 - 07.2017
  • Supervised bartending team, ensuring high service standards and workflow efficiency.
  • Trained new staff on drink preparation and customer service techniques.
  • Managed inventory levels, ordering supplies to maintain bar operations.

Education

Some College (No Degree) -

Ga Military College
Augusta, GA

Skills

  • Drink preparation
  • Inventory management
  • Staff training
  • Customer complaint resolution
  • Menu development
  • Event coordination
  • Health code compliance
  • Sales promotion
  • Team leadership
  • Effective communication
  • Problem solving
  • Time management
  • Performance evaluation
  • Conflict resolution
  • Policy enforcement
  • Bartending expertise
  • Liquor restocking
  • Sanitation standards
  • Drink presentation
  • Supply ordering
  • Team motivation
  • Workplace safety
  • Task delegation
  • Alcohol awareness
  • Staff recruitment
  • POS system operation
  • Complaint handling
  • Social media marketing
  • Customer engagement
  • Employee scheduling
  • Bar restocking
  • Garnishing drinks
  • Cash and credit transactions
  • Payment processing
  • Ordering bar supplies
  • Menu memorization
  • Patience and tolerance
  • Recipe and menu memorization
  • Responsible alcohol service
  • Ordering procedures

Certification

TIPS certified

Timeline

Bartender/Manager

Soul Bar
09.2023 - Current

General Manager

Bar on Broad
05.2013 - 09.2022

Bartender/Manager

1102 Downtown Bar and Grill
05.2004 - 07.2017

Some College (No Degree) -

Ga Military College

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Kelley Beckworth