Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelley Horton

Griffin

Summary

Dynamic administrative professional with extensive experience at Spalding County DFCS, excelling in organizational skills and customer service excellence. Proven track record in managing procurement processes and enhancing operational efficiency. Adept at utilizing Microsoft Excel for data management while fostering a collaborative team environment. Recognized for attention to detail and effective communication.

Overview

33
33
years of professional experience

Work History

Administrative Assistant 3, Office Manager

Spalding County DFCS
03.2022 - Current
  • Supervisor of Administrative Staff and responsibilities.
  • Manage building operations ensuring optimal functionality and safety for staff
  • Conduct thorough research to identify optimal procurement opportunities.
    Execute purchasing transactions ensuring compliance with budgetary constraints. Reconcile purchase orders with invoices to maintain accurate financial records.
  • Designated liaison for IT inquiries and problem resolution
  • Backup for vendor invoice processing, auditing, routing, and filing – POC for any contract issues with Accounting
  • Point of contact for Personnel actions
  • Point of contact for Region Accounting
  • Oversee space management and files – submit monthly report to regional administrative assistant.
  • Update Internal Control Plan – submit every fiscal year to regional accounting.
  • Contract renewals
  • COOP Agreement/Plan – updated annually. (Emergency Plan)
  • Maintain the agency organizational chart and submit monthly to regional administrative assistant.
  • Assist in the preparation of reports, gathering and researching information, preparing presentations, coordinating meetings, copying and filing, preparing notes, performing data entry, and other special projects as needed. This would include the following agency meetings: Board and Management Team.
  • Reviews incoming correspondence to executives and forwards it appropriately, or, based on knowledge of recipients’ views, may respond for them.
  • Assists in the administration and interpretation of policies and procedures for the organization and department.
  • Maintains petty cash – distributes, maintains daily records, and reconciles based on miscellaneous expenses for child(ren) needs.
  • Process regular operating invoices for approval and submit to Regional Accounting for payment.
  • Inventory manager – maintain asset inventory file for the Office of Facilities and Support Services
  • Billing support and maintaining LEPSI log monthly.
  • Billing support for LabCorp (DNA services) invoices monthly.
  • Deliver clerical support to multiple departments by ordering necessary supplies and forms.
  • Manage office supplies inventory and execute orders as needed.
  • Coordinate catering services for staff meetings and training sessions.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.

Interim Admin. Assistant 3

Spalding County DFCS
12.2021 - 03.2022
  • Supervisor of Administrative Staff and their responsibilities.
  • General oversite of building functionality and safety (General maintenance oversite, new construction, upgrades, etc. along with monitoring daily janitorial work).
  • Procurement Officer (researching, requesting, purchasing, reconciling)
  • Point of contact for IT requests/troubleshooting
  • Backup for vendor invoice processing, auditing, routing, and filing – POC for any contract issues with Accounting
  • Point of contact for Personnel actions
  • Point of contact for Region Accounting
  • Purchase office supplies.
  • Oversee space management and files – submit monthly report to regional administrative assistant.
  • Update Internal Control Plan – submit every fiscal year to regional accounting.
  • Contract renewals
  • COOP Agreement/Plan – updated annually. (Emergency Plan)
  • Maintain the agency organizational chart and submit monthly to regional administrative assistant.
  • Continued duties from Administrative Assistant I position.

Admin. Assistant 1

Spalding County DFCS
01.2007 - 12.2021
  • Under broad supervision, provides administrative support to the highest level of administration within the organization.
  • Responsible for scheduling appointments, maintaining calendars, and managing multiple priorities.
  • Assist in the preparation of reports, gathering and researching information, preparing presentations, coordinating meetings, copying and filing, preparing notes, performing data entry, and other special projects as needed. This would include the following agency meetings: Board, Protocol, LIPT and Management Team.
  • Reviews incoming correspondence to executives and forwards appropriately or, based on a knowledge of recipients’ views, may respond for them.
  • Assists in the administration and interpretation of policies and procedures for the organization and department.
  • Maintains confidential information.
  • May supervise and schedule clerical and secretarial staff, assist in investigating and resolving employee issues or concerns.
  • May act as a spokesperson for department inquiries.
  • Manage complex duties that require a large degree of independent judgment.
  • Performs related responsibilities as required by the executive secretary.
  • Provide clerical support to other departments.
  • Monitor the distributions of funds for the Agnes B. Hunt Trust (grants and scholarships).
  • Processed travel statements and advances for employees.
  • Created a travel PowerPoint that was utilized by regional accounting’s travel liaison for training purposes.
  • Served as agency’s liaison with state rental car contractor on day-to-day issues. Maintained a log requesting daily use of agency rentals. Coordinated with the contractor regarding maintenance and car assignments.
  • Maintains petty cash – distributes, maintains daily records, and reconciles based on miscellaneous expenses for child(ren) needs.
  • Prior to HR Pass system created manual requisitions and tracked them through Excel spreadsheet. This includes, but not limited to, all Child Welfare and OFI positions regarding vacancies, filled, TSS, reallocations, promotions and separations. The positions were tracked using agencies ORG chart.
  • Receives additional training, as required, to gain full proficiency and experience in all areas.
  • Initiates all personnel actions for Spalding DFCS staff: submits on-boarding and off-boarding documentation to regional administrative assistant.
  • Process regular operating invoices for approval and submit them to Regional Accounting for payment.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.

Customer Service/Membership Sales

Planet Fitness
05.2017 - 07.2020
  • Greet members/guests.
  • Give potential members tours of facility and go over membership rates.
  • Maintain a clean environment for members/guests.
  • Assist members/guests with equipment as needed.

Key-holder/Sales/Customer Service

Tuesday Morning
01.2006 - 01.2007
  • Greet customers and ascertain what each customer wants/needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs/desires.
  • Compute sales prices, total purchases and receive and process cash or credit payments.
  • Answer questions regarding the store and its merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Place special orders or call other stores to find desired items.
  • Inventory stock and requisition new stock.
  • Arrange and display merchandise to promote sales.
  • Exchange merchandise for customers and accept returns.
  • Clean shelves, counters and tables.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and balancing cash drawers.
  • Unload truck and unload totes to stock shelves.

Substitute Teacher

Griffin-Spalding County School System
01.2006 - 05.2006
  • Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.
  • Discuss assigned duties with classroom teachers to coordinate instructional efforts.
  • Instruct and monitor students in the use and care of equipment and materials to prevent injuries and damage.
  • Assist in bus loading and unloading.
  • Take class attendance and maintain attendance records.

Ticket Manager

Atlanta Motor Speedway
10.2003 - 10.2005
  • Managed up to eighteen (18) ticket agents at event time and five (5) agents on a full-time basis.
  • Calculated ticket sales and reported directly to the General Manager.
  • Audited daily deposits/reports and submitted to the Finance Department.
  • Maintained the operation of the ticket operating system.
  • Met with ticket supply representative yearly and ordered all ticket stock.
  • Ordered all office supplies for daily use and event time.
  • Maintained files and personal information on customers/clients.
  • Trained full-time and part-time staff.
  • Answered phones to assist customers/corporate clients in sales or general questions/concerns.
  • Traveled to other Speedway Motorsports racetracks in other states for conferences and support at event time.
  • Attended weekly management meetings.
  • Was part of the group that implemented a new ticketing system in 2004 for all Speedway Motorsports facilities.

Ticket Agent

Atlanta Motor Speedway
08.1992 - 10.2003
  • Answered calls to take ticket orders/answer questions for racing events.
  • Before the updated computer system, entered daily credit card sales for each customer. Generated report for these sales and reported to Ticket Manager.
  • Before the updated computer system, hard printed tickets for each individual sale to be mailed to customers.
  • Generated season ticket invoices and mailed to customers.
  • Mailed via USPS, UPS or FedEx tickets to customers/corporate clients.
  • Assisted IT personnel with minor computer issues during every day and event time.
  • Set up ticket booths for event time with computer equipment.
  • Once we had updated the computer system to print tickets inhouse I maintained printers and ticket stock.
  • I attended management classes at Clayton State University in preparation of becoming a new ticket manager.
  • Answered all incoming emails for ticket office from customers/corporate clients.
  • Assisted in counting down gate sales at the end of event and making deposits to the finance department.

Education

HIGH SCHOOL DIPLOMA -

GRIFFIN HIGH SCHOOL
06.1990

Skills

  • Interpersonal skills
  • Attention to detail
  • Organizational skills
  • Self-directed work ethic
  • Customer service excellence
  • Management expertise
  • Verbal and written communication
  • Proficiency in Microsoft Word
  • Proficiency in Microsoft Excel
  • Proficiency in Microsoft PowerPoint
  • Resourcefulness
  • Time management
  • Ability to work under pressure
  • Dependability

Timeline

Administrative Assistant 3, Office Manager

Spalding County DFCS
03.2022 - Current

Interim Admin. Assistant 3

Spalding County DFCS
12.2021 - 03.2022

Customer Service/Membership Sales

Planet Fitness
05.2017 - 07.2020

Admin. Assistant 1

Spalding County DFCS
01.2007 - 12.2021

Key-holder/Sales/Customer Service

Tuesday Morning
01.2006 - 01.2007

Substitute Teacher

Griffin-Spalding County School System
01.2006 - 05.2006

Ticket Manager

Atlanta Motor Speedway
10.2003 - 10.2005

Ticket Agent

Atlanta Motor Speedway
08.1992 - 10.2003

HIGH SCHOOL DIPLOMA -

GRIFFIN HIGH SCHOOL

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Kelley Horton