Kelley Jones
Roopville
Summary
Work on behalf of employers to classify employees by factors. Skillfully collect and analyze data, survey employees and review occupational data to make accurate assessments. Trained in compensation, benefits, and organizational structures. Billing Specialist adept at collecting, posting and managing account payments. Independently handles client requests, billing needs and administrative functions. Reviews contracts and other documents to issue accurate invoices.
Overview
5
5
years of professional experience
Work History
Benefit Verification Specialist
Capgemini
Atl
12.2023 - 03.2025
- Monitored changes in regulations related to healthcare benefits verification processes and procedures.
- Checked accuracy and completeness of benefits applications and documents.
- Resolved customer inquiries regarding benefit eligibility in a timely manner.
- Provided assistance with claims processing when needed, including filing appeals as necessary.
- Advised customers about different types of coverage options available through their insurer.
Legal Intake Specialist
Perkins Studdard, LLC
Carrollton
05.2024 - 08.2024
- Gathered pertinent information from potential clients, including background details, case facts, contact information.
- Responded to client calls and inquiries to deliver applicable information.
- Maintained positive attitude and effectively de-escalated clients during crisis situations.
- Met with clients and attorneys to discuss case details and evidence.
- Assisted in drafting and reviewing legal correspondence, including letters, emails, and faxes.
- Utilized legal software and databases for case management and legal research.
Accounts Receivable and Billing Clerk
Georgia Container, INC
Carrollton
03.2020 - 12.2022
- Processed payments received by cash, check, or credit card.
- Prepared and posted weekly payments to vendors and suppliers.
- Created receiving reports and updated vendor balance sheets to record accounts payable.
- Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
- Generated and distributed month-end statements for customers and resolved related concerns.
- Input statement information, reconciled accounts and resolved discrepancies.
- Reconciled customer accounts and resolved discrepancies.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Analyzed monthly account balances for accuracy and completeness.
- Maintained detailed records of all accounts receivable transactions.
- Reviewed invoices for accuracy and completeness prior to entering into accounting system.
Education
Associate of Arts - Communications
American Public University
Charlestown, NH02-2015
Bachelor of Science - Finance
University of West Georgia
Carrollton, GA05-2011
Skills
- Benefit verification
- Claims processing
- Regulatory compliance
- Data entry
- Customer service
- Healthcare knowledge
- Detail orientation
- Problem solving
- Effective communication
- Research skills
- Microsoft office
Timeline
Legal Intake Specialist
Perkins Studdard, LLC
05.2024 - 08.2024
Benefit Verification Specialist
Capgemini
12.2023 - 03.2025
Accounts Receivable and Billing Clerk
Georgia Container, INC
03.2020 - 12.2022
Associate of Arts - Communications
American Public University
Bachelor of Science - Finance
University of West Georgia
Similar Profiles
Abdoul-rahim DombaAbdoul-rahim Domba
Ingénieur d'études et de recherche at CapgeminiIngénieur d'études et de recherche at Capgemini
Bélinda BONACINABélinda BONACINA
Document Management, quality and configuration at CAPGEMINIDocument Management, quality and configuration at CAPGEMINI
Namrata DwivediNamrata Dwivedi
Front End Developer at CapgeminiFront End Developer at Capgemini